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Investigating the antecedents and consequences of burnout and isolation among flight attendants
Chen, Ching-fu; Kao, Ya-ling - In: Tourism management : research, policies, practice 33 (2012) 4, pp. 868-874
Persistent link: https://www.econbiz.de/10009510719
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Moderating effects of work engagement and job tenure on burnout : performance among flight attendants
Chen, Ching-fu; Kao, Ya-ling - In: Journal of air transport management 25 (2012), pp. 61-63
Persistent link: https://www.econbiz.de/10009663959
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The antecedents and consequences of job stress of flight attendants : evidence from Taiwan
Chen, Ching-fu; Kao, Ya-ling - In: Journal of air transport management 17 (2011) 4, pp. 253-255
Persistent link: https://www.econbiz.de/10009408982
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Investigating the moderating effects of service climate on personality, motivation, social support, and performance among flight attendants
Chen, Ching-fu; Kao, Ya-ling - In: Tourism management : research, policies, practice 44 (2014), pp. 58-66
Persistent link: https://www.econbiz.de/10010384256
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Relationships between process quality, outcome quality, satisfaction, and behavioural intentions for online travel agencies : evidence from Taiwan
Chen, Ching-fu; Kao, Ya-ling - In: The service industries journal 30 (2010) 11/12, pp. 2081-2092
Persistent link: https://www.econbiz.de/10008759953