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~person:"Kim, Hyun Jeong"
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Kim, Hyun Jeong
Agrusa, Jerome
32
Kim, Samuel Seongseop
7
Lema, Joseph
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Song, Haiyan
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Kim, Seongseop
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International journal of hospitality management
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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ECONIS (ZBW)
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Hospitality service employees’ coping styles : the role of emotional intelligence, two basic personality traits, and socio-demographic factors
Kim, Hyun Jeong
;
Agrusa, Jerome
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 588-598
Persistent link: https://www.econbiz.de/10009130572
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2
Serving diverse customers : the impact of cultural intelligence on employee burnout, engagement, and job satisfaction
Min, Hyounae
;
Kim, Hyun Jeong
;
Agrusa, Jerome
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
3
,
pp. 503-527
Persistent link: https://www.econbiz.de/10014230029
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