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Prosumers as service configurators - vision, status and future requirements
Klein, Stefan; Totz, Carsten - In: E-life after the dot com bust : with 26 figures and 20 …, (pp. 119-135). 2004
Persistent link: https://www.econbiz.de/10001981660
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Extending customers' roles in e-commerce : promises, challenges, and some findings
Klein, Stefan; Köhne, Frank; Totz, Carsten - In: E-commerce and the digital economy, (pp. 75-90). 2006
Persistent link: https://www.econbiz.de/10003427305
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Literatur - Vergleichende Buchbesprechung - Customer-Relationship-Management
Riemer, Kai; Totz, Carsten; Klein, Stefan - In: Wirtschaftsinformatik : WI ; Organ der Fachbereichs … 44 (2002) 6, pp. 600-607
Persistent link: https://www.econbiz.de/10007162967