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Understanding Determinants of Online Consumer Satisfaction: A Decision Process Perspective

Kohli, Rajiv; Devaraj, Sarv; Kohli, Rajiv; Devaraj, Sarv; … - In: Journal of management information systems : JMIS 21 (2004) 1, pp. 115-136

Persistent link: https://www.econbiz.de/10006963078

Special Section: Measuring Business Value of Information Technology in E-Business Environments

Mahmood, M.Adam; Kohli, Rajiv; Devaraj, Sarv; Mahmood, … - In: Journal of management information systems : JMIS 21 (2004) 1, pp. 11-16

Persistent link: https://www.econbiz.de/10006963082

Examining the impact of information technology and patient flow on healthcare performance : a Theory of Swift and Even Flow (TSEF) perspective

Devaraj, Sarv; Ow, Terence T.; Kohli, Rajiv - In: Journal of operations management 31 (2013) 4, pp. 181-192

Persistent link: https://www.econbiz.de/10009762089

Does information technology investment influence a firm’s market value? : a case of non-publicly traded healthcare firms

Kohli, Rajiv; Devaraj, Sarv; Ow, Terence T. - In: Management information systems : mis quarterly 36 (2012) 4, pp. 1145-1163

Persistent link: https://www.econbiz.de/10009680771

Examination of online channel preference: Using the structure-conduct-outcome framework

Devaraj, Sarv; Fan, Ming; Kohli, Rajiv - In: Decision support systems : DSS ; the international journal 42 (2007) 2, pp. 1089-1103

Persistent link: https://www.econbiz.de/10007391893

Performance Impacts of Information Technology: Is Actual Usage the Missing Link?

Devaraj, Sarv; Kohli, Rajiv - In: Management Science 49 (2003) 3, pp. 273-289

The relationship between investment in information technology (IT) and its effect on organizational performance continues to interest academics and practitioners. In many cases, due to the nature of the research design employed, this stream of research has been unable to identify the impact of...

Persistent link: https://www.econbiz.de/10009209190