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Kuhnert, Birgit
Ramme, Iris
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So managen Sie Ihre Servicequalität : Messung und Umsetzung für erfolgreiche Dienstleister
Kuhnert, Birgit
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Ramme, Iris
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1998
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1. Aufl
Persistent link: https://www.econbiz.de/10000660090
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So managen Sie Ihre Servicequalität : Messung und Umsetzung für erfolgreiche Dienstleister ; [Profilierungschance]
Kuhnert, Birgit
;
Ramme, Iris
-
1998
-
1. Aufl.
Persistent link: https://www.econbiz.de/10004595721
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