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Laukkanen, Tommi - In: Business process management journal 13 (2007) 6, pp. 788-797

Persistent link: https://www.econbiz.de/10003752560

Effect of gender on trust in online banking : a cross-national comparison

Kivijärvi, Marke; Laukkanen, Tommi; Cruz, Pedro - In: Trust and new technologies : marketing and management …, (pp. 74-90). 2008

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The role of information in mobile banking resistance

Laukkanen, Tommi; Kiviniemi, Vesa - In: The international journal of bank marketing : IJBM 28 (2010) 5, pp. 372-388

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Mobile banking rollout in emerging markets : evidence from Brazil

Cruz, Pedro; Barretto FilgueirasNeto, Lineu; … - In: The international journal of bank marketing : IJBM 28 (2010) 5, pp. 342-371

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Consumer trust in electronic service consumption : a cross-cultural comparison between Finland and Portugal

Kivijärvi, Marke; Laukkanen, Tommi; Cruz, Pedro - In: Journal of euromarketing 16 (2007) 3, pp. 51-65

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Heavy users of e-banking and Customer Experience Management : evidences on intrinsic motivation

Cruz, Pedro; Salo, Jari; Muñoz-Gallego, Pablo; … - In: International journal of electronic business 8 (2010) 2, pp. 187-209

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Consumer adoption versus rejection decisions in seemingly similar service innovations : the case of the Internet and mobile banking

Laukkanen, Tommi - In: Journal of business research : JBR 69 (2016) 7, pp. 2432-2439

Persistent link: https://www.econbiz.de/10011491032

Mobile banking innovators and early adopters : how they differ from other online users?

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Mobile banking

Laukkanen, Tommi (ed.) - 2017

"Cover " -- "Editorial boards" -- "Literature review of mobile banking and individual performance" -- "Mobile banking service quality and customer relationships" -- "Mobile banking services adoption in Pakistan: are there gender differences?" -- "Role of mobile banking servicescape on customer...

Persistent link: https://www.econbiz.de/10013041838

Mobile banking

Laukkanen, Tommi (ed.) - 2017

Persistent link: https://www.econbiz.de/10011814523