Purpose – This study compares the associations between Corporate Social Responsibility (CSR) and brand value in the financial services industry in East Asia and the USA. Design/methodology/approach – A sample of 84 major banks in East Asia (China, Hong Kong, Japan, South Korea and Taiwan)...

Purpose – The purpose of this paper was to identify similarities and differences between domestic and international student’s expectations of their tertiary experience, as well as the way in which they evaluate the quality of the service that they receive from their tertiary provider. The...