Quality of care and patient satisfaction amongst Caucasian and non-Caucasian patients : a mixed-method study in Australia
Year of publication: |
2016
|
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Authors: | Alizadeh, Somayeh ; Chavan, Meena ; Hamin, Hamin |
Published in: |
International journal of quality & reliability management. - Bingley : Emerald Group Publishing Limited, ISSN 0265-671X, ZDB-ID 51787-2. - Vol. 33.2016, 3, p. 298-320
|
Subject: | Australia | Service quality | Patient satisfaction | Outpatient care | Patient perception | Australien | Dienstleistungsqualität | Patienten | Patients | Gesundheitsversorgung | Health care | Krankenhaus | Hospital | Kundenzufriedenheit | Customer satisfaction |
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