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~person:"Mattila, Anna S."
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Consumer behaviour
97
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Beziehungsmarketing
29
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Customer satisfaction
25
Kundenzufriedenheit
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Mattila, Anna S.
Han, Heesup
117
Belk, Russell W.
115
Huber, Frank
109
Burmann, Christoph
103
Grunert, Klaus G.
102
Bauer, Hans H.
100
Grewal, Dhruv
92
Phau, Ian
91
Wiedmann, Klaus-Peter
90
Gierl, Heribert
88
Herrmann, Andreas
86
Lusk, Jayson L.
85
Swoboda, Bernhard
83
Sheth, Jagdish N.
81
Usman, Osly
78
Khare, Arpita
77
Loureiro, Sandra Maria Correia
73
Foxall, Gordon R.
72
Bagozzi, Richard P.
68
Dwivedi, Yogesh Kumar
68
Septianto, Felix
67
Verhoef, Peter C.
67
Wansink, Brian
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Nayga, Rodolfo M.
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Stavins, Joanna
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Agarwal, Sumit
64
Rudolph, Thomas
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Paul, Justin
62
Rajagopal
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Schramm-Klein, Hanna
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Chintagunta, Pradeep K.
59
Jang, Soocheong
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Janssen, Maarten C. W.
59
Pelsmacker, Patrick de
59
Ko, Eunju
58
Laroche, Michel
58
Pantano, Eleonora
57
Zanger, Cornelia
57
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International journal of hospitality management
25
Journal of business research : JBR
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
The journal of services marketing
7
Cornell hospitality quarterly : CQ
5
Journal of hospitality marketing & management
5
International journal of contemporary hospitality management
4
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4
The Cornell hospitality quarterly
4
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2
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1
European journal of marketing
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1
The evolution of brands : from signals of quality to storehouses of trust
1
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ECONIS (ZBW)
100
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1
Generation influences perceived coolness but not favorable attitudes toward cool hotel brands
Chen, Feier
;
Quadri-Felitti, Donna
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
64
(
2023
)
1
,
pp. 95-103
Persistent link: https://www.econbiz.de/10014229652
Saved in:
2
Retail crowding : meta-analysis of contextual and cultural moderators
Santini, Fernando de Oliveira
;
Ladeira, Wagner Junior
; …
- In:
Marketing intelligence & planning
40
(
2022
)
1
,
pp. 57-71
Persistent link: https://www.econbiz.de/10013172890
Saved in:
3
A branding model for web search engines
Zhang, Lu
;
Jansen, Bernard J.
;
Mattila, Anna S.
- In:
International journal of internet marketing and …
7
(
2012
)
3
,
pp. 195-216
Persistent link: https://www.econbiz.de/10009576341
Saved in:
4
User reactions to search engines logos : investigating brand knowledge of web search engines
Jansen, Bernhard J.
;
Zhang, Lu
;
Mattila, Anna S.
- In:
Electronic commerce research
12
(
2012
)
4
,
pp. 428-454
Persistent link: https://www.econbiz.de/10009675706
Saved in:
5
A re-examination of the generalizability of the Aaker brand personality measurement framework
Austin, Jon R.
;
Siguaw, Judy A.
;
Mattila, Anna S.
-
2009
Persistent link: https://www.econbiz.de/10003784573
Saved in:
6
The impact of power on service customers’ willingness to post online reviews
Wu, Luorong
;
Mattila, Anna S.
;
Wang, Chen-Ya
;
Hanks, Lydia
- In:
Journal of service research : JSR
19
(
2016
)
2
,
pp. 224-238
Persistent link: https://www.econbiz.de/10011485452
Saved in:
7
The impact of option popularity, social inclusion/exclusion, and self-affirmation on consumers’ propensity to choose green hotels
Gao, Yixing
;
Mattila, Anna S.
- In:
Journal of business ethics : JOBE
136
(
2016
)
3
,
pp. 575-585
Persistent link: https://www.econbiz.de/10011521808
Saved in:
8
Consumer envy during service encounters
Anaya, Gerardo Joel
;
Miao, Li
;
Mattila, Anna S.
; …
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 359-372
Persistent link: https://www.econbiz.de/10011524421
Saved in:
9
Ethnic dining : need to belong, need to be unique, and menu offering
Liu, Qing
;
Mattila, Anna S.
- In:
International journal of hospitality management
49
(
2015
),
pp. 1-7
Persistent link: https://www.econbiz.de/10011377600
Saved in:
10
Online reviews : the role of information load and peripheral factors
Zhang, Lu
;
Wu, Luorong
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
3
,
pp. 299-310
Persistent link: https://www.econbiz.de/10011450694
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