//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Mattila, Anna S."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Influence of children's langua...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
96
Konsumentenverhalten
96
Beziehungsmarketing
28
Relationship marketing
28
Dienstleistungsqualität
25
Service quality
25
Customer satisfaction
24
Kundenzufriedenheit
24
Beschwerdemanagement
17
Complaint management
17
Gastronomie
16
Restaurant industry
16
Corporate Social Responsibility
15
Corporate social responsibility
15
Emotion
13
Hotel industry
11
Hotellerie
11
Experiment
10
Preismanagement
10
Pricing strategy
10
Gender
7
Geschlecht
7
Viral marketing
7
Virales Marketing
7
Advertising effects
6
Customer service
6
Internet marketing
6
Kundenbindungsprogramm
6
Kundenservice
6
Loyalty program
6
Online-Marketing
6
USA
6
United States
6
Werbewirkung
6
Gastgewerbe
5
Hospitality industry
5
Online retailing
5
Online-Handel
5
Prospect Theory
5
Prospect theory
5
more ...
less ...
Online availability
All
Undetermined
64
Free
2
Type of publication
All
Article
97
Type of publication (narrower categories)
All
Article in journal
97
Aufsatz in Zeitschrift
97
Language
All
English
97
Author
All
Mattila, Anna S.
Sutter, Matthias
200
Chiswick, Barry R.
136
Heckman, James J.
129
Salvanes, Kjell G.
119
Han, Heesup
115
Belk, Russell W.
113
Currie, Janet
112
Currie, Janet M.
100
Grunert, Klaus G.
100
Miller, Paul W.
91
Huber, Frank
88
Black, Sandra E.
86
Devereux, Paul J.
86
Behrman, Jere R.
85
Lusk, Jayson L.
85
Phau, Ian
84
Nayga, Rodolfo M.
82
Gierl, Heribert
80
Usman, Osly
80
Bauer, Hans H.
79
Wiedmann, Klaus-Peter
78
Herrmann, Andreas
77
Falk, Armin
76
Glätzle-Rützler, Daniela
76
Sheth, Jagdish N.
75
Bhalotra, Sonia R.
73
Foxall, Gordon R.
72
Kaestner, Robert
72
Grewal, Dhruv
69
Khare, Arpita
69
Spieß, C. Katharina
69
Chen, Xi
68
Rossin-Slater, Maya
68
Bagozzi, Richard P.
67
Dwivedi, Yogesh Kumar
67
Agarwal, Sumit
66
Loureiro, Sandra Maria Correia
66
Septianto, Felix
66
Wansink, Brian
66
more ...
less ...
Published in...
All
International journal of hospitality management
26
Journal of business research : JBR
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
The journal of services marketing
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Cornell hospitality quarterly : CQ
5
Journal of hospitality marketing & management
5
International journal of contemporary hospitality management
4
Journal of service management
4
The Cornell hospitality quarterly
4
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research
2
Journal of service research : JSR
2
Journal of travel and tourism marketing
2
Services marketing quarterly
2
European journal of marketing
1
International journal of revenue management : IJRM
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of marketing theory and practice
1
Journal of retailing
1
Marketing intelligence & planning
1
The journal of product & brand management
1
Tourism management : research, policies, practice
1
more ...
less ...
Source
All
ECONIS (ZBW)
97
Showing
1
-
10
of
97
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The impact of
language
style on consumers' reactions to online reviews
Wu, Luorong
;
Shen, Han
;
Fan, Alei
;
Mattila, Anna S.
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 590-596
Persistent link: https://www.econbiz.de/10011643275
Saved in:
2
The impact of environmental messages on consumer responses to plant-based meat : does
language
style matter?
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014227202
Saved in:
3
"How may I help you?" : says a robot : examining
language
styles in the service encounter
Choi, Sungwoo
;
Liu, Qing
;
Mattila, Anna S.
- In:
International journal of hospitality management
82
(
2019
),
pp. 32-38
Persistent link: https://www.econbiz.de/10012121389
Saved in:
4
The impact of power on service customers’ willingness to post online reviews
Wu, Luorong
;
Mattila, Anna S.
;
Wang, Chen-Ya
;
Hanks, Lydia
- In:
Journal of service research : JSR
19
(
2016
)
2
,
pp. 224-238
Persistent link: https://www.econbiz.de/10011485452
Saved in:
5
The impact of option popularity, social inclusion/exclusion, and self-affirmation on consumers’ propensity to choose green hotels
Gao, Yixing
;
Mattila, Anna S.
- In:
Journal of business ethics : JOBE
136
(
2016
)
3
,
pp. 575-585
Persistent link: https://www.econbiz.de/10011521808
Saved in:
6
Consumer envy during service encounters
Anaya, Gerardo Joel
;
Miao, Li
;
Mattila, Anna S.
; …
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 359-372
Persistent link: https://www.econbiz.de/10011524421
Saved in:
7
Ethnic dining : need to belong, need to be unique, and menu offering
Liu, Qing
;
Mattila, Anna S.
- In:
International journal of hospitality management
49
(
2015
),
pp. 1-7
Persistent link: https://www.econbiz.de/10011377600
Saved in:
8
Online reviews : the role of information load and peripheral factors
Zhang, Lu
;
Wu, Luorong
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
3
,
pp. 299-310
Persistent link: https://www.econbiz.de/10011450694
Saved in:
9
A meta-analysis of behavioral intentions for environment-friendly initiatives in hospitality research
Gao, Yixing
;
Mattila, Anna S.
;
Lee, Seoki
- In:
International journal of hospitality management
54
(
2016
),
pp. 107-115
Persistent link: https://www.econbiz.de/10011474057
Saved in:
10
How anchoring and self-confidence level influence perceived saving on tensile price claim framing
Qiu, Landie
;
Cranage, David
;
Mattila, Anna S.
- In:
Journal of revenue and pricing management
15
(
2016
)
2
,
pp. 138-152
Persistent link: https://www.econbiz.de/10011477267
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->