//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Mattila, Anna S."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
How augmented reality impacts...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
105
Konsumentenverhalten
98
Beziehungsmarketing
29
Relationship marketing
29
Customer satisfaction
26
Dienstleistungsqualität
24
Kundenzufriedenheit
24
Service quality
24
Corporate social responsibility
19
Beschwerdemanagement
17
Complaint management
17
Corporate Social Responsibility
17
Gastronomie
16
Restaurant industry
16
Emotion
13
Experiment
11
Hotel industry
11
Hotellerie
11
Preismanagement
10
Pricing strategy
10
Gender
8
Gastgewerbe
7
Geschlecht
7
Hospitality industry
7
Internet marketing
7
Loyalty program
7
Online-Marketing
7
Viral marketing
7
Virales Marketing
7
Advertising effects
6
Kundenbindungsprogramm
6
USA
6
United States
6
Werbewirkung
6
Customer service
5
Experimental design
5
Kundenservice
5
Online retailing
5
Online-Handel
5
Prospect Theory
5
more ...
less ...
Online availability
All
Undetermined
73
Free
3
Type of publication
All
Article
107
Type of publication (narrower categories)
All
Article in journal
100
Aufsatz in Zeitschrift
100
research-article
7
Language
All
English
107
Author
All
Mattila, Anna S.
Han, Heesup
126
Belk, Russell W.
114
Grunert, Klaus G.
103
Phau, Ian
103
Kumar, Satish
96
Grewal, Dhruv
94
Huber, Frank
94
Bauer, Hans H.
91
Lusk, Jayson L.
88
Swoboda, Bernhard
88
Dwivedi, Yogesh Kumar
85
Khare, Arpita
85
Herrmann, Andreas
84
Sheth, Jagdish N.
83
Foxall, Gordon R.
82
Paul, Justin
82
Wiedmann, Klaus-Peter
81
Gierl, Heribert
80
Loureiro, Sandra Maria Correia
80
Usman, Osly
76
Lim, Weng Marc
71
Kraus, Sascha
69
Laroche, Michel
69
Nayga, Rodolfo M.
68
Agarwal, Sumit
67
Bagozzi, Richard P.
67
Septianto, Felix
67
Stavins, Joanna
67
Verhoef, Peter C.
67
Rudolph, Thomas
66
McAleer, Michael
65
Wansink, Brian
64
Bruwer, Johan
62
Schramm-Klein, Hanna
62
Sutter, Matthias
62
Walsh, Gianfranco
62
Vrontis, Demetris
61
Pelsmacker, Patrick de
60
Janssen, Maarten C. W.
59
more ...
less ...
Published in...
All
International journal of hospitality management
25
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Journal of business research : JBR
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
The journal of services marketing
7
Journal of Services Marketing
6
Cornell hospitality quarterly : CQ
5
International journal of contemporary hospitality management
5
Journal of hospitality marketing & management
5
Journal of service management
4
The Cornell hospitality quarterly
4
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research
2
Journal of service research : JSR
2
Journal of travel and tourism marketing
2
Services marketing quarterly
2
European journal of marketing
1
International journal of revenue management : IJRM
1
Journal of Service Management
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of marketing theory and practice
1
Journal of retailing
1
Marketing intelligence & planning
1
The journal of product & brand management
1
Tourism management : research, policies, practice
1
more ...
less ...
Source
All
ECONIS (ZBW)
100
Other ZBW resources
7
Showing
1
-
10
of
107
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Retail crowding : meta-analysis of contextual and cultural moderators
Santini, Fernando de Oliveira
;
Ladeira, Wagner Junior
; …
- In:
Marketing intelligence & planning
40
(
2022
)
1
,
pp. 57-71
Persistent link: https://www.econbiz.de/10013172890
Saved in:
2
A meta-analysis of behavioral intentions for environment-friendly initiatives in hospitality research
Gao, Yixing
;
Mattila, Anna S.
;
Lee, Seoki
- In:
International journal of hospitality management
54
(
2016
),
pp. 107-115
Persistent link: https://www.econbiz.de/10011474057
Saved in:
3
Current knowledge and research directions of responsible tourism and hospitality : a review and research agenda
Gao, Yixing
;
Mattila, Anna S.
;
Andreu, Luisa
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
4
,
pp. 783-798
Persistent link: https://www.econbiz.de/10014633715
Saved in:
4
What makes experimental research publishable in leading hospitality and tourism journals? : perspectives of editorial board members
Leung, Xi Y.
;
Fong, Lawrence Hoc Nang
;
Xue, Xunyue
; …
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1418-1431
Persistent link: https://www.econbiz.de/10014483850
Saved in:
5
Perceived fairness of price differences across channels : the moderating role of price frame and norm perceptions
Choi, Sunmee
;
Mattila, Anna S.
- In:
Journal of marketing theory and practice
17
(
2009
)
1
,
pp. 37-47
Persistent link: https://www.econbiz.de/10003793483
Saved in:
6
Consumer goals and the service encounter : evaluating goal importance and the moderating effect of goal progress on satisfaction formation
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
2
,
pp. 247-268
Persistent link: https://www.econbiz.de/10003978775
Saved in:
7
Organizational learning from customer feedback received by service employees : a social capital perspective
Wirtz, Jochen
;
Tambyah, Siok Kuan
;
Mattila, Anna S.
- In:
Journal of service management
21
(
2010
)
3
,
pp. 363-387
Persistent link: https://www.econbiz.de/10003993797
Saved in:
8
The impact of mood states and surprise cues on satisfaction
Kim, Kyungmin
;
Mattila, Anna S.
- In:
International journal of hospitality management
29
(
2010
)
3
,
pp. 432-436
Persistent link: https://www.econbiz.de/10003983146
Saved in:
9
Time styles and waiting in crowded service environments
Mattila, Anna S.
;
Hanks, Lydia
- In:
Journal of travel and tourism marketing
29
(
2012
)
3/4
,
pp. 327-334
Persistent link: https://www.econbiz.de/10009571560
Saved in:
10
Other consumers in service encounters : a script theoretical perspective
Miao, Li
;
Mattila, Anna S.
;
Mount, Dan
- In:
International journal of hospitality management
30
(
2011
)
4
,
pp. 933-941
Persistent link: https://www.econbiz.de/10009242085
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->