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~person:"Miao, Li"
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Consumers' emotional responses...
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Consumer behaviour
25
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25
Dienstleistungsqualität
10
Service quality
10
Customer satisfaction
9
Kundenzufriedenheit
9
Emotion
8
Hotel industry
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Hotellerie
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customer experience management
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Miao, Li
Magnini, Vincent P.
68
Li, Miao
26
Wei, Wei
18
Karande, Kiran
10
Crotts, John C.
8
Kim, Peter Beomcheol
8
Kim, Seontaik
8
Xiong, Tao
7
Zehrer, Anita
7
Almanza, Barbara
6
Lehto, Xinran Y.
6
Mattila, Anna S.
6
Singal, Manisha
6
Thelen, Shawn T.
6
Adler, Howard
5
Behnke, Carl
5
Honeycutt, Earl D.
5
Magnini, Vincent
5
Moon, Hyoungeun
5
Uysal, Muzaffer
5
Cai, Liping A.
4
Huang, Zhuowei
4
Hyun, Sunghyup Sean
4
Lee, Gyumin
4
Lin, Meizhen
4
Mu, Hailin
4
Rest, Jean-Pierre van der
4
Baker, Melissa A.
3
Im, Jinyoung
3
Kara, Derya
3
Kim, Dohee
3
Kim, Insin
3
Li, Huanan
3
Li, Jiawei
3
Min, Hyounae
3
Seo, Soobin
3
Wang, Kent
3
Wang, Xuan Lorna
3
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International journal of hospitality management
25
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
11
Journal of revenue and pricing management
4
Journal of hospitality marketing & management
3
International journal of contemporary hospitality management
2
International review of finance
2
Journal of business research : JBR
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Tourism management : research, policies, practice
2
Computers & operations research : and their applications to problems of world concern ; an international journal
1
International Journal of Contemporary Hospitality Management
1
International Journal of Hospitality and Event Management
1
International Review of Finance
1
Journal of Developing Areas
1
Journal of foodservice, business, research
1
Journal of service research
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Journal of travel and tourism marketing
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Journal of vacation marketing
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The journal of developing areas
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Tourism review : the official journal of the AIEST
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ECONIS (ZBW)
51
OLC EcoSci
11
BASE
2
RePEc
2
Other ZBW resources
1
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1
Self-regulation and "other consumers" at service encounters : a sociometer perspective
Miao, Li
- In:
International journal of hospitality management
39
(
2014
),
pp. 122-129
Persistent link: https://www.econbiz.de/10010389398
Saved in:
2
Guilty pleasure or pleasurable guilt? : affective experience of impulse buying in hedonic-driven consumption
Miao, Li
- In:
Journal of hospitality & tourism research : JHTR ; the …
35
(
2011
)
1
,
pp. 79-101
Persistent link: https://www.econbiz.de/10008909472
Saved in:
3
Emotion regulation at service encounters : coping with the behavior of other customers
Miao, Li
- In:
Journal of hospitality marketing & management
23
(
2014
)
1/2
,
pp. 49-76
Persistent link: https://www.econbiz.de/10010358260
Saved in:
4
The interplay between context and concept : theorizing in hospitality and tourism research
Miao, Li
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
8
,
pp. 1351-1359
Persistent link: https://www.econbiz.de/10012624190
Saved in:
5
Customer responses to intercultural communication accommodation strategies in hospitality service encounters
Wang, Chen-Ya
;
Miao, Li
;
Aattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
Saved in:
6
Consumers' pro-environmental behavior and its determinants in the lodging segment
Miao, Li
;
Wei, Wei
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
3
,
pp. 319-338
Persistent link: https://www.econbiz.de/10011486371
Saved in:
7
Consumer envy during service encounters
Anaya, Gerardo Joel
;
Miao, Li
;
Mattila, Anna S.
; …
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 359-372
Persistent link: https://www.econbiz.de/10011524421
Saved in:
8
Peer engagement behaviors : conceptualization and research directions
Lin, Meizhen
;
Miao, Li
;
Wei, Wei
;
Moon, Hyoungeun
- In:
Journal of service research
22
(
2019
)
4
,
pp. 388-403
Persistent link: https://www.econbiz.de/10012127946
Saved in:
9
Complaints and resolutions in a peer-to-peer business model
Moon, Hyoungeun
;
Wei, Wei
;
Miao, Li
- In:
International journal of hospitality management
81
(
2019
),
pp. 239-248
Persistent link: https://www.econbiz.de/10012128338
Saved in:
10
Customer-customer interactions (CCIs) at conferences : an identity approach
Wei, Wei
;
Lu, Ying
;
Miao, Li
;
Cai, Liping A.
;
Wang, Chen-ya
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 154-170
Persistent link: https://www.econbiz.de/10011642671
Saved in:
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