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Olekalns, Mara (ed.); Adair, Wendi L. (ed.) - 2013

Persistent link: https://www.econbiz.de/10010439932

Olekalns, Mara (ed.); Adair, Wendi L. (ed.) - 2013

social inferences, communication processes, and complex negotiations, covering trade, peace, environment, and crisis … negotiations. …

Persistent link: https://www.econbiz.de/10012260715

Cross-Cultural Difference in Reactions to Facework During Services Failures

Friedman, Ray; Olekalns, Mara; Oh, Se Hyung - 2012

When companies have service failures, they need to not only fix the actual problem but also to communicate with customers in ways that do not damage the relationship. This study examines whether people with different cultural orientations react differently to the communications that attack or...

Persistent link: https://www.econbiz.de/10014169167

A satisfied mind : motivational orientation, feedback and the subjective value of negotiation outcomes

Olekalns, Mara; Smith, Philip L. - In: Group decision and negotiation 27 (2018) 2, pp. 179-196

Persistent link: https://www.econbiz.de/10011817391

Maybe it's right, maybe it's wrong : structural and social determinants of deception in negotiation

Olekalns, Mara; Horan, Christopher J.; Smith, Philip L. - In: Journal of business ethics : JOBE 122 (2014) 1, pp. 89-102

Persistent link: https://www.econbiz.de/10010393214

Negotiators talk : an analysis of communication processes in negotiation

Olekalns, Mara (contributor); Waingart, Laurie (contributor) - 2001 - [Elektronische Ressource]

Persistent link: https://www.econbiz.de/10001631666

Emergent negotiations : stability and shifts in process dynamics

Olekalns, Mara (contributor); Weingart, Laurie (contributor) - 2004 - [Elektronische Ressource]

Persistent link: https://www.econbiz.de/10002233638

Emergent negotiations : stability and shifts in process dynamics

Olekalns, Mara (contributor); Weingart, Laurie (contributor) - 2003 - [Elektronische Ressource]

Persistent link: https://www.econbiz.de/10001847493

Sweet little lies : social context and the use of deception in negotiation

Olekalns, Mara; Kulik, Carol T.; Chew, Lin - In: Journal of business ethics : JOBE 120 (2014) 1, pp. 13-26

Persistent link: https://www.econbiz.de/10010355854

The impact of message frame on negotiators' social judgments, moods, and behavior

Olekalns, Mara (contributor); … - 2001 - [Elektronische Ressource]

Persistent link: https://www.econbiz.de/10001615773