Karatepe, Osman M.; Olugbade, Olusegun A. - In: International Journal of Contemporary Hospitality Management 28 (2016) 10, pp. 2350-2371
Purpose This paper aims to examine work engagement as a mediator of the effects of selective staffing, job security, teamwork and career opportunities as the indicators of high-performance work practices on absence intentions, service recovery and creative performances....