//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Parasuraman, A."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Celebrity endorsements in emer...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
1
Dienstleistungssektor
1
Einzelhandel
1
Fifth Industrial Revolution
1
Forschungskooperation
1
Fourth Industrial Revolution
1
Human-machine collaboration
1
Human-technology collaboration
1
Industrialisierung
1
Industrialization
1
Industrie 4.0
1
Industry 4.0
1
Market research
1
Marktforschung
1
Relationship marketing
1
Research collaboration
1
Retail revolution
1
Retail trade
1
Salespeople
1
Service industry
1
Service revolution
1
Sustainable goals
1
Technischer Fortschritt
1
Technological change
1
Technology
1
Theorie
1
Theory
1
USA
1
United States
1
Verkaufspersonal
1
Well-being
1
frontline employees
1
frontline technology
1
organizational frontline research
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
7
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Lehrbuch
1
Textbook
1
Language
All
Undetermined
5
English
3
Author
All
Parasuraman, A.
Grewal, Dhruv
327
Roy, Subhadip
69
Roggeveen, Anne L.
60
Biswas, Abhijit
59
Levy, Michael
49
Guha, Abhijit
39
Nordfält, Jens
25
Sharma, Arun
19
Iyer, Gopalkrishnan R.
18
Jain, Varsha
17
Puccinelli, Nancy
16
Dutta, Sujay
15
Wetzels, Martin
15
Compeau, Larry D.
14
Puccinelli, Nancy M.
13
Roggeveen, Anne
13
Ruyter, Ko de
13
Marmorstein, Howard
11
Motyka, Scott
11
Voss, Glenn B.
11
Ailawadi, Kusum L.
9
Gauri, Dinesh Kumar
9
Krishnan, R.
9
Mohapatra, Subhalaxmi
9
Palmatier, Robert W.
9
Chandrashekaran, Rajesh
8
Dant, Rajiv P.
8
Burman, Bidisha
7
Burton, Scot
7
Ma, Yu
7
Monroe, Kent B.
7
Noble, Stephanie M.
7
Ahlbom, Carl-Philip
6
Baker, Julie
6
Gotlieb, Jerry
6
Lindsey-Mullikin, Joan
6
Mehrotra, Anuj
6
Schweiger, Elisa B.
6
Seiders, Kathleen
6
more ...
less ...
Published in...
All
Journal of the Academy of Marketing Science
3
Journal of marketing
2
Journal of retailing
1
Journal of service research : JSR
1
Source
All
OLC EcoSci
5
ECONIS (ZBW)
3
Showing
1
-
8
of
8
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Marketing research
Parasuraman, A.
;
Grewal, Dhruv
;
Krishnan, Ramayya
-
2007
-
2. ed.
Persistent link: https://www.econbiz.de/10003309209
Saved in:
2
The future of frontline research : invited commentaries
Rafaeli, Anat
;
Altman, Daniel
;
Gremler, Dwayne D.
; …
- In:
Journal of service research : JSR
20
(
2017
)
1
,
pp. 91-99
Persistent link: https://www.econbiz.de/10011648268
Saved in:
3
SPECIAL ISSUE ON "SERVING CUSTOMERS AND CONSUMERS EFFECTIVELY IN THE TWENTY-FIRST CENTURY: EMERGING ISSUES AND SOLUTIONS" - The Impact of Technology on the Quality-Value-Loyalty Ch...
Parasuraman, A.
;
Grewal, Dhruv
- In:
Journal of the Academy of Marketing Science
28
(
2000
)
1
,
pp. 168
Persistent link: https://www.econbiz.de/10006152478
Saved in:
4
SPECIAL ISSUE ON "SERVING CUSTOMERS AND CONSUMERS EFFECTIVELY IN THE TWENTY-FIRST CENTURY: EMERGING ISSUES AND SOLUTIONS" - Serving Customers and Consumers Effectively in the Twent...
Parasuraman, A.
;
Grewal, Dhruv
- In:
Journal of the Academy of Marketing Science
28
(
2000
)
1
,
pp. 9-16
Persistent link: https://www.econbiz.de/10006152492
Saved in:
5
The Influence of Store Environment on Quality Inferences and Store Image
Baker, J.
;
Grewal, Dhruv
;
Parasuraman, A.
- In:
Journal of the Academy of Marketing Science
22
(
1994
)
4
,
pp. 328-339
Persistent link: https://www.econbiz.de/10006155366
Saved in:
6
The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions
Baker, Julie
;
Parasuraman, A.
;
Grewal, Dhruv
;
Voss, Glenn B.
- In:
Journal of marketing
66
(
2002
)
2
,
pp. 120-141
Persistent link: https://www.econbiz.de/10005943708
Saved in:
7
The Roles of Price, Performance, and Expectations in Determining Satisfaction in Service Exchanges
Voss, Glenn B.
;
Parasuraman, A.
;
Grewal, Dhruv
- In:
Journal of marketing
62
(
1998
)
4
,
pp. 46-61
Persistent link: https://www.econbiz.de/10005973273
Saved in:
8
The Fifth Industrial Revolution : how harmonious human-machine collaboration is triggering a retail and service [r]evolution
Noble, Stephanie M.
;
Mende, Martin
;
Grewal, Dhruv
; …
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 199-208
Persistent link: https://www.econbiz.de/10013364276
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->