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Competing during a pandemic? : retailers’ ups and downs during the COVID-19 outbreak

Pantano, Eleonora; Pizzi, Gabriele; Scarpi, Daniele; … - In: Journal of business research : JBR 116 (2020), pp. 209-213

Persistent link: https://www.econbiz.de/10012257570

Tweets to escape : intercultural differences in consumer expectations and risk behavior during the COVID-19 lockdown in three European countries

Pantano, Eleonora; Priporas, Constantinos-Vasilios; … - In: Journal of business research : JBR 130 (2021), pp. 59-69

Persistent link: https://www.econbiz.de/10012544765

Shopping with(out) distancing : modelling the personal space to limit the spread of contagious disease among consumers in retail stores

Pantano, Eleonora; Pizzi, Gabriele; Bilotta, Eleonora; … - In: Journal of marketing management : JMM ; journal of the … 37 (2021) 17/18, pp. 1764-1782

Persistent link: https://www.econbiz.de/10013206273

Artificial intelligence and the new forms of interaction : who has the control when interacting with a chatbot?

Pizzi, Gabriele; Scarpi, Daniele; Pantano, Eleonora - In: Journal of business research : JBR 129 (2021), pp. 878-890

Persistent link: https://www.econbiz.de/10012509759

Forecasting artificial intelligence on online customer assistance : evidence from chatbot patents analysis

Pantano, Eleonora; Pizzi, Gabriele - In: Journal of retailing and consumer services 55 (2020), pp. 1-9

Persistent link: https://www.econbiz.de/10012268978

Who is interested in retail education? The (mis)match between the leading universities’ offerings and job demand in the UK

Pantano, Eleonora; Pizzi, Gabriele; Rogers, Andrew - In: International Journal of Retail & Distribution Management 49 (2020) 3, pp. 317-340

Purpose: Retail management has acquired the attention of scholars and practitioners, with many international and prestigious journals specifically relating to the topic. Also, top-tier journals in other disciplines have proposed special issues on the new advances in retailing, with emphasis on...

Persistent link: https://www.econbiz.de/10012412191