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~person:"Printz, Louis"
~person:"Sousa, Rui"
~person:"Voss, Christopher A."
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Dienstleistung
7
Dienstleistungssektor
7
Produktionswirtschaft
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Service industry
7
Services
7
Theorie
7
Theory
7
Innovation
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Printz, Louis
Sousa, Rui
Voss, Christopher A.
Blackmon, Kate
64
Drejer, Anders
37
Maylor, Harvey
9
Brown, Steve
8
Hanson, Philip
8
Voss, Chris
8
Boer, Harry
6
Chase, Richard
6
Roth, Aleda V.
5
Zhao, Xiande
5
Hsuan Mikkola, Juliana
4
Bowen, Frances
3
Cagliano, Raffaella
3
Huemann, Martina
3
Oak, Bryan
3
Rose, E.
3
Squire, Brian
3
Zomerdijk, Leonieke G.
3
Akkermans, Henk
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Baines, Tim
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Bennett, David
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Brax, Saara A.
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Claxton, Tim
2
Cousins, Paul
2
Done, Adrian
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Dul, Jan
2
Fischer, William A.
2
Goertz, Gary
2
Grugulis, Irena
2
Hak, Tony
2
Haynes, Kathryn
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Lee, Hau Leung
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Li, Xiang
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Meyer, Anton
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International Conference on Just-in-Time Manufacturing <2, 1987, London>
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
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International journal of production economics
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International journal of technology management : IJTM
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International manufacturing strategies : context, content and change
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International trends in manufacturing technology
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Journal of service research : JSR
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Production and operations management : an international journal of the Production and Operations Management Society
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Working Papers / Institut for Marketing og Organisation, Aarhus Universitet
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A journey through manufacturing and supply chain strategy research : a tribute to Professor Gianluca Spina
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Decision sciences : DS
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Research policy : policy, management and economic studies of science, technology and innovation
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Researching operations management
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The journal of product innovation management : an internat. publication of the Product Development & Management Association
1
The journal of product innovation management : an international publication of the Product Development & Management Association
1
The journal of services marketing
1
The science of service systems
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
43
BASE
24
OLC EcoSci
11
USB Cologne (EcoSocSci)
8
RePEc
2
USB Cologne (business full texts)
1
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51
Service architecture and modularity
Voss, Christopher A.
;
Hsuan Mikkola, Juliana
- In:
Decision sciences : DS
40
(
2009
)
3
,
pp. 541-569
Persistent link: https://www.econbiz.de/10003885990
Saved in:
52
Necessary condition hypotheses in operations management
Dul, Jan
;
Hak, Tony
;
Goertz, Gary
;
Voss, Christopher A.
-
2010
Persistent link: https://www.econbiz.de/10008665077
Saved in:
53
Service design for experience-centric services
Zomerdijk, Leonieke G.
;
Voss, Christopher A.
- In:
Journal of service research : JSR
13
(
2010
)
1
,
pp. 67-82
Persistent link: https://www.econbiz.de/10003959017
Saved in:
54
NSD processes and practices in experiential services
Zomerdijk, Leonieke G.
;
Voss, Christopher A.
- In:
The journal of product innovation management : an …
28
(
2011
)
1
,
pp. 63-80
Persistent link: https://www.econbiz.de/10008822511
Saved in:
55
Necessary condition hypotheses in operations management
Dul, Jan
;
Hak, Tony
;
Goertz, Gary
;
Voss, Christopher A.
- In:
International journal of operations & production …
30
(
2010
)
11
,
pp. 1170-1190
Persistent link: https://www.econbiz.de/10008823751
Saved in:
56
The impacts of e-service quality on customer behaviour in multi-channel e-services
Sousa, Rui
;
Voss, Christopher A.
- In:
Total quality management & business excellence : an …
23
(
2012
)
7
,
pp. 789-806
Persistent link: https://www.econbiz.de/10009625469
Saved in:
57
Operations management associations in Europe : a history
Karlsson, Christer
;
Voss, Christopher A.
- In:
International journal of operations & production …
29
(
2009
)
11
,
pp. 1093-1108
Persistent link: https://www.econbiz.de/10009523737
Saved in:
58
The effects of service failures and recovery on customer loyalty in e-services : an empirical investigation
Sousa, Rui
;
Voss, Christopher A.
- In:
International journal of operations & production …
29
(
2009
)
8
,
pp. 834-864
Persistent link: https://www.econbiz.de/10009523754
Saved in:
59
The service bullwhip effect
Akkermans, Henk
;
Voss, Christopher A.
- In:
International journal of operations & production …
33
(
2013
)
6
,
pp. 765-788
Persistent link: https://www.econbiz.de/10009764261
Saved in:
60
The same old methodologies? : perspectives on OM research in the post-lean age
MacCarthy, Bart
;
Lewis, Michael
;
Voss, Christopher A.
; …
- In:
International journal of operations & production …
33
(
2013
)
7
,
pp. 934-956
Persistent link: https://www.econbiz.de/10010196548
Saved in:
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