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~person:"Prybutok, Victor R."
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A service quality evaluation m...
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Dienstleistungsqualität
40
Service quality
40
Customer satisfaction
21
Kundenzufriedenheit
21
Consumer behaviour
12
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12
Quality management
12
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service quality
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Prybutok, Victor R.
Siciliani, Luigi
76
Han, Heesup
70
Papapetrou, Evangelia
62
Rezitis, Anthony N.
62
Nijkamp, Peter
58
Pechlaner, Harald
56
Propper, Carol
53
Straume, Odd Rune
52
Matsaganis, Manos
51
Apergēs, Nikolaos
50
Bruhn, Manfred
49
Hanushek, Eric Alan
45
Christodoulakis, Nicos
44
Tsakloglou, Panos O.
44
Rivkin, Steven G.
43
Tsakloglou, Panos
42
Zopounidis, Constantin
42
Bragoudakis, Zacharias
41
Mattila, Anna S.
41
Gibson, Heather D.
39
Smeral, Egon
39
Law, Chun Hung Roberts
38
Papageorgiou, Dimitris
38
Belke, Ansgar
37
Brekke, Kurt R.
37
Kollias, Chrēstos
37
Prentice, Catherine
37
Floros, Christos
36
Gravelle, Hugh
35
Hall, Colin Michael
35
Cohen, Sandra
34
Hondroyiannis, George B.
34
Drydakis, Nick
33
Weiermair, Klaus
32
Bieger, Thomas
31
Louri, Helen
31
Pelagidis, Theodore
31
Lazaretu, Sophia M.
30
Brissimis, Sophocles N.
29
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Quality management journal : QMJ
16
International journal of services and standards
6
Journal of retailing and consumer services
4
International journal of quality & reliability management
2
Journal of decision systems
2
Operations management research : OMR ; advancing practice through theory
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Information resources management ; Vol. 4
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of quality and service sciences
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International journal of services and standards : IJSS
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Journal of strategic marketing
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1
Insights into the antecedents of fast-food purchase intention and the relative positioning of quality
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 83-100
Persistent link: https://www.econbiz.de/10011976328
Saved in:
2
Contribution of product and provider quality to cell phone industry quality
Scott, Rebecca A.
;
Peng, Xianghui
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
22
(
2015
)
2
,
pp. 33-47
Persistent link: https://www.econbiz.de/10010515935
Saved in:
3
An empirical investigation of factors that drive a user decision to continue using cloud storage services
Liu, Xiaotong
;
Prybutok, Victor R.
- In:
Journal of decision systems
30
(
2021
)
1
,
pp. 4-26
Persistent link: https://www.econbiz.de/10012513829
Saved in:
4
Insights into the antecedents of fast-food purchase intention and the relative positioning of quality
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 83-100
Persistent link: https://www.econbiz.de/10012309488
Saved in:
5
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
6
An investigation into the link between consumer's product involvement and store loyalty : the roles of shopping value goals and information search as the mediating factors
Rokonuzzaman, Md
;
Harun, Ahasan
;
Al-Emran, Md
; …
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012132265
Saved in:
7
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Rokonuzzaman, Md.
;
Prybutok, Gayle
; …
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10011976334
Saved in:
8
Exploring the service recovery landscape through the lens of a systemigram
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
International journal of services and standards
12
(
2018
)
3/4
,
pp. 347-373
Persistent link: https://www.econbiz.de/10012106534
Saved in:
9
An integrated model of quality for mass services in the context of the Ghanaian retail banking sector
Boakye, Kwabena G.
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Thunderbird international business review
58
(
2016
)
5
,
pp. 425-438
Persistent link: https://www.econbiz.de/10011566226
Saved in:
10
An assessment of national healthcare service delivery : a Ghanaian illustration
Boakye, Kwabena G.
;
Blankson, Charles
;
Prybutok, Victor R.
- In:
International journal of quality & reliability management
34
(
2017
)
5
,
pp. 649-666
Persistent link: https://www.econbiz.de/10011706922
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