//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Qiu, Hailian"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Emergence of cooperation in sp...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
4
Service quality
4
Hospital
3
Krankenhaus
3
Artificial intelligence
2
Artificial intelligence (AI)
2
Customer satisfaction
2
Kundenzufriedenheit
2
Künstliche Intelligenz
2
AI anthropomorphism
1
AI-enabled service attributes
1
Affordance theory
1
Arbeitspsychologie
1
Arbeitszufriedenheit
1
Bibliometrics
1
Bibliometrie
1
Conspicuous environment
1
Consumer behaviour
1
Customer engagement behaviors
1
Customer service
1
Dienstleistungsmanagement
1
Dienstleistungssektor
1
Emotion
1
Gastgewerbe
1
Hospitality industry
1
Ideal self-congruity
1
Job satisfaction
1
Konsumentenverhalten
1
Kundenservice
1
Mental fatigue
1
Organizational psychology
1
Physical fatigue
1
Positive emotion
1
Psychological job demand
1
Public health emergency
1
Robot
1
Roboter
1
Service encounter
1
Service experience
1
Service hospitableness
1
more ...
less ...
Online availability
All
Undetermined
5
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Qiu, Hailian
Li, Ming
180
Wang, Bing-Hong
67
Zhou, Tao
19
Li, Minglong
12
Degan, Arianna
11
Osland, Joyce
11
Mendenhall, Mark E.
9
Wang, Ying
8
Fang, Hanming
7
Jia, Chun-Xiao
7
Liu, Run-Ran
7
Mobley, William H.
6
Shi, Leilei
6
Bergh, Donald D.
5
Fu, Qiang
5
Guo, Xinshuai
5
Li, George
5
Mylovanov, Tymofiy
5
Sharp, Barton M.
5
Xie, Yan-Bo
5
Bai, Billy
4
Bai, Wen-Jie
4
Cai, Shi-Min
4
Fenu, Andrea
4
Hui, P.M.
4
Ji, Xu
4
Kolotilin, Anton
4
Li, Qi-Lang
4
Liu, Jian-Guo
4
Liu, Jianguo
4
Wang, Zheng
4
Wu, Zenan
4
Yang, Han-Xin
4
Zapechelnyuk, Andriy
4
Chen, Aihui
3
Chen, Chongying
3
Fan, Ying
3
Fu, Yelin
3
Gao, Kun
3
more ...
less ...
Published in...
All
Journal of hospitality marketing & management
2
International journal of contemporary hospitality management
1
International journal of hospitality management
1
Tourism management : research, policies, practice
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Examining the effects of AI contactless services on customer psychological safety, perceived value, and hospitality service quality during the COVID‐19 pandemic
Li, Minglong
;
Yin, Dexiang
;
Qiu, Hailian
;
Bai, Billy
- In:
Journal of hospitality marketing & management
31
(
2022
)
1
,
pp. 24-48
Persistent link: https://www.econbiz.de/10012821044
Saved in:
2
Enhancing hospitality experience with service robots : the mediating role of rapport building
Qiu, Hailian
;
Li, Minglong
;
Shua, Boyang
;
Bai, Billy
- In:
Journal of hospitality marketing & management
29
(
2020
)
3
,
pp. 247-268
Persistent link: https://www.econbiz.de/10012256132
Saved in:
3
A systematic review of AI technology-based service encounters : implications for hospitality and tourism operations
Li, Minglong
;
Yin, Dexiang
;
Qiu, Hailian
;
Bai, Billy
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547997
Saved in:
4
The impact of AI-enabled service attributes on service hospitableness : the role of employee physical and psychological workload
Qiu, Hailian
;
Li, Minglong
;
Bai, Billy
;
Wang, Ning
;
Li, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1374-1398
Persistent link: https://www.econbiz.de/10013164613
Saved in:
5
Do customers exhibit engagement behaviors in AI environments? : the role of psychological benefits and technology readiness
Yin, Dexiang
;
Li, Minglong
;
Qiu, Hailian
- In:
Tourism management : research, policies, practice
97
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014304445
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->