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Rahman, Zillur
Antony, Jiju
136
Bruhn, Manfred
73
Devadasan, S. R.
60
Talib, Faisal
52
Dale, Barrie G.
47
Kamiske, Gerd F.
40
Cudney, Elizabeth A.
36
Zink, Klaus J.
36
Jochem, Roland
33
Shahin, Arash
32
Töpfer, Armin
32
Sampaio, Paulo
31
Wiele, Ton van der
30
Garza-Reyes, Jose Arturo
29
Tarí, Juan José
27
Murugesh, R.
26
Dahlgaard, Jens Jörn
25
Ahuja, Inderpreet Singh
24
Schreier, Gerhard
24
Chiarini, Andrea
23
Winzer, Petra
23
Oakland, John S.
22
Evans, James R.
21
Pfeifer, Tilo
21
Qureshi, M. N.
21
Schiefer, Gerhard W.
21
Dahlgaard-Park, Su Mi
20
Furterer, Sandra L.
20
Gremyr, Ida
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Heras-Saizarbitoria, Iñaki
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Stauss, Bernd
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Brauer, Jörg-Peter
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Casadesús, Martí
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He, Zhen
19
Kumar, Vikas
19
Madhani, Pankaj M.
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Wildemann, Horst
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Seghezzi, Hans Dieter
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Singh, Bikram Jit
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Benchmarking : an international journal ; BIJ
1
Health marketing quarterly
1
International journal of business excellence
1
International journal of business innovation and research
1
International journal of productivity and quality management : IJPQM
1
International journal of quality & reliability management
1
International journal of quality and innovation
1
International journal of services and operations management
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Services marketing quarterly
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The TQM journal : the international review of organizational improvement
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The international journal of productivity and performance management : IJPPM
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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1
Studying the impact of total quality management in service industries
Talib, Faisal
;
Rahman, Zillur
- In:
International journal of productivity and quality …
6
(
2010
)
2
,
pp. 249-268
Persistent link: https://www.econbiz.de/10008646944
Saved in:
2
Critical success factors of TQM in service organizations : a proposed model
Talib, Faisal
;
Rahman, Zillur
- In:
Services marketing quarterly
31
(
2010
)
3
,
pp. 363-380
Persistent link: https://www.econbiz.de/10008648755
Saved in:
3
Core quality and associated supportive quality parameters : a conceptual quality frame work in healthcare establishment
Azam, Mohammad
;
Rahman, Zillur
;
Talib, Faisal
- In:
International journal of business excellence
5
(
2012
)
3
,
pp. 238-277
Persistent link: https://www.econbiz.de/10009575937
Saved in:
4
A study of total quality management and supply chain management practices
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
The international journal of productivity and …
60
(
2011
)
3
,
pp. 268-288
Persistent link: https://www.econbiz.de/10009159478
Saved in:
5
Total quality management in service sector : a literature review
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
International journal of business innovation and research
6
(
2012
)
3
,
pp. 259-301
Persistent link: https://www.econbiz.de/10009551662
Saved in:
6
Best practices of total quality management implementation in health care settings
Talib, Faisal
;
Rahman, Zillur
;
Azam, Mohammed
- In:
Health marketing quarterly
28
(
2011
)
3
,
pp. 232-252
Persistent link: https://www.econbiz.de/10009302883
Saved in:
7
An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
International journal of quality & reliability management
30
(
2013
)
3
,
pp. 280-318
Persistent link: https://www.econbiz.de/10009730003
Saved in:
8
Prioritising the practices of total quality management : an analytic hierarchy process analysis for the service industries
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
Total quality management & business excellence : an …
22
(
2011
)
12
,
pp. 1331-1351
Persistent link: https://www.econbiz.de/10009411422
Saved in:
9
An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
- In:
Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10009760430
Saved in:
10
Survey on the usage of total quality management tools and techniques in Indian service industries : an empirical analysis
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
International journal of quality and innovation
2
(
2012/14
)
2
,
pp. 105-119
Persistent link: https://www.econbiz.de/10010361613
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