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Rahman, Zillur
Antony, Jiju
143
Bruhn, Manfred
72
Devadasan, S. R.
60
Talib, Faisal
52
Bleymüller, Josef
46
Dale, Barrie G.
46
Wagner, Gert G.
44
Bamberg, Günter
43
Baur, Franz
40
Kamiske, Gerd F.
40
Eckstein, Peter P.
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Gehlert, Günther
38
Grabka, Markus M.
38
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37
Sampaio, Paulo
37
Härdle, Wolfgang
36
Zink, Klaus J.
34
Jochem, Roland
33
McAleer, Michael
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Sachs, Lothar
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Shahin, Arash
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Evans, James R.
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Manski, Charles F.
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Wiele, Ton van der
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Tarí, Juan José
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Töpfer, Armin
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Murugesh, R.
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Schlittgen, Rainer
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Rao, Calyampudi Radhakrishna
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Robert, Christian P.
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Bosch, Karl
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Hartung, Joachim
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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1
Studying the impact of total quality management in service industries
Talib, Faisal
;
Rahman, Zillur
- In:
International journal of productivity and quality …
6
(
2010
)
2
,
pp. 249-268
Persistent link: https://www.econbiz.de/10008646944
Saved in:
2
Critical success factors of TQM in service organizations : a proposed model
Talib, Faisal
;
Rahman, Zillur
- In:
Services marketing quarterly
31
(
2010
)
3
,
pp. 363-380
Persistent link: https://www.econbiz.de/10008648755
Saved in:
3
Core quality and associated supportive quality parameters : a conceptual quality frame work in healthcare establishment
Azam, Mohammad
;
Rahman, Zillur
;
Talib, Faisal
- In:
International journal of business excellence
5
(
2012
)
3
,
pp. 238-277
Persistent link: https://www.econbiz.de/10009575937
Saved in:
4
A study of total quality management and supply chain management practices
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
The international journal of productivity and …
60
(
2011
)
3
,
pp. 268-288
Persistent link: https://www.econbiz.de/10009159478
Saved in:
5
Total quality management in service sector : a literature review
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
International journal of business innovation and research
6
(
2012
)
3
,
pp. 259-301
Persistent link: https://www.econbiz.de/10009551662
Saved in:
6
Best practices of total quality management implementation in health care settings
Talib, Faisal
;
Rahman, Zillur
;
Azam, Mohammed
- In:
Health marketing quarterly
28
(
2011
)
3
,
pp. 232-252
Persistent link: https://www.econbiz.de/10009302883
Saved in:
7
An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
International journal of quality & reliability management
30
(
2013
)
3
,
pp. 280-318
Persistent link: https://www.econbiz.de/10009730003
Saved in:
8
Prioritising the practices of total quality management : an analytic hierarchy process analysis for the service industries
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
Total quality management & business excellence : an …
22
(
2011
)
12
,
pp. 1331-1351
Persistent link: https://www.econbiz.de/10009411422
Saved in:
9
An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
- In:
Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10009760430
Saved in:
10
Survey on the usage of total quality management tools and techniques in Indian service industries : an empirical analysis
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
International journal of quality and innovation
2
(
2012/14
)
2
,
pp. 105-119
Persistent link: https://www.econbiz.de/10010361613
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