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Core quality and associated supportive quality parameters : a conceptual quality frame work in healthcare establishment

Azam, Mohammad; Rahman, Zillur; Talib, Faisal - In: International journal of business excellence 5 (2012) 3, pp. 238-277

Persistent link: https://www.econbiz.de/10009575937

Current Health of Indian Healthcare and Hospitality Industries : A Demographic Study

Talib, Faisal - 2016

In the present era of competitive business environment due to increasing complexity and globalization of quality products and services, quality managers and practitioners have started to improve services to customers especially in healthcare and hospitality industries. These industries are...

Persistent link: https://www.econbiz.de/10013000051

An Interpretive Structural Modeling for Sustainable Healthcare Quality Dimensions in Hospital Services

Talib, Faisal; Rahman, Zillur - 2016

expectation and perception of hospital services’ as dependent HCQDs. ‘Priority area management for critical care’ and ‘treatment …

Persistent link: https://www.econbiz.de/10014129925

Identification and prioritization of barriers to total quality management implementation in service industry : an analytic hierarchy process approach

Talib, Faisal; Rahman, Zillur - In: The TQM journal : the international review of … 27 (2015) 5, pp. 591-615

Persistent link: https://www.econbiz.de/10011443175

Studying the impact of total quality management in service industries

Talib, Faisal; Rahman, Zillur - In: International journal of productivity and quality … 6 (2010) 2, pp. 249-268

Persistent link: https://www.econbiz.de/10008646944

Critical success factors of TQM in service organizations : a proposed model

Talib, Faisal; Rahman, Zillur - In: Services marketing quarterly 31 (2010) 3, pp. 363-380

Persistent link: https://www.econbiz.de/10008648755

Total quality management in service sector : a literature review

Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: International journal of business innovation and research 6 (2012) 3, pp. 259-301

Persistent link: https://www.econbiz.de/10009551662

A study of total quality management and supply chain management practices

Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: The international journal of productivity and … 60 (2011) 3, pp. 268-288

Persistent link: https://www.econbiz.de/10009159478

Best practices of total quality management implementation in health care settings

Talib, Faisal; Rahman, Zillur; Azam, Mohammed - In: Health marketing quarterly 28 (2011) 3, pp. 232-252

Persistent link: https://www.econbiz.de/10009302883

Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach

Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - In: Benchmarking : an international journal ; BIJ 18 (2011) 4, pp. 563-587

Persistent link: https://www.econbiz.de/10009270497