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Qualitätssicherung und Verwalt...
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Rahman, Zillur
Bloom, Nicholas
159
Antony, Jiju
135
Van Reenen, John
127
Bruhn, Manfred
116
Drucker, Peter F.
99
Holst, Elke
79
Sadun, Raffaella
77
Kirsch, Anja
71
Meffert, Heribert
68
Wrohlich, Katharina
67
Schreyögg, Georg
66
Warner, Malcolm
66
Devadasan, S. R.
60
Hinterhuber, Hans H.
60
Budäus, Dietrich
57
Malik, Fredmund
54
Rowley, Chris
53
Talib, Faisal
51
Dale, Barrie G.
50
Wirtz, Bernd W.
49
Bogumil, Jörg
46
Albach, Horst
44
Clegg, Stewart
44
Tuominen, Kari
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42
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42
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Töpfer, Armin
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Schedler, Kuno
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Kamiske, Gerd F.
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Sydow, Jörg
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Rubóczky, István
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Benchmarking : an international journal ; BIJ
1
Health marketing quarterly
1
International journal of business excellence
1
International journal of business innovation and research
1
International journal of productivity and quality management : IJPQM
1
International journal of quality & reliability management
1
International journal of quality and innovation
1
International journal of services and operations management
1
Service business
1
Services marketing quarterly
1
The TQM journal : the international review of organizational improvement
1
The international journal of productivity and performance management : IJPPM
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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1
Total Quality
Management
and Service Quality : An Exploratory Study of
Management
Practices and Barriers in Service Industries
Talib, Faisal
;
Rahman, Zillur
;
Siddiqui, Jamshed
; …
-
2016
During the last two decades, the level of total quality
management
(TQM) awareness has considerably increased in the …
Persistent link: https://www.econbiz.de/10014035288
Saved in:
2
Studying the impact of total quality
management
in service industries
Talib, Faisal
;
Rahman, Zillur
- In:
International journal of productivity and quality …
6
(
2010
)
2
,
pp. 249-268
Persistent link: https://www.econbiz.de/10008646944
Saved in:
3
Critical success factors of TQM in service organizations : a proposed model
Talib, Faisal
;
Rahman, Zillur
- In:
Services marketing quarterly
31
(
2010
)
3
,
pp. 363-380
Persistent link: https://www.econbiz.de/10008648755
Saved in:
4
Core quality and associated supportive quality parameters : a conceptual quality frame work in healthcare establishment
Azam, Mohammad
;
Rahman, Zillur
;
Talib, Faisal
- In:
International journal of business excellence
5
(
2012
)
3
,
pp. 238-277
Persistent link: https://www.econbiz.de/10009575937
Saved in:
5
A study of total quality
management
and supply chain
management
practices
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
The international journal of productivity and …
60
(
2011
)
3
,
pp. 268-288
Persistent link: https://www.econbiz.de/10009159478
Saved in:
6
Total quality
management
in service sector : a literature review
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
International journal of business innovation and research
6
(
2012
)
3
,
pp. 259-301
Persistent link: https://www.econbiz.de/10009551662
Saved in:
7
Best practices of total quality
management
implementation in health care settings
Talib, Faisal
;
Rahman, Zillur
;
Azam, Mohammed
- In:
Health marketing quarterly
28
(
2011
)
3
,
pp. 232-252
Persistent link: https://www.econbiz.de/10009302883
Saved in:
8
An empirical investigation of relationship between total quality
management
practices and quality performance in Indian service companies
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
International journal of quality & reliability management
30
(
2013
)
3
,
pp. 280-318
Persistent link: https://www.econbiz.de/10009730003
Saved in:
9
Prioritising the practices of total quality
management
: an analytic hierarchy process analysis for the service industries
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
Total quality management & business excellence : an …
22
(
2011
)
12
,
pp. 1331-1351
Persistent link: https://www.econbiz.de/10009411422
Saved in:
10
An instrument for measuring the key practices of total quality
management
in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
- In:
Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10009760430
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