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und Überblick: Die aktive Rolle von Kunden in der Wertschöpfung -- Organisation der arbeitsteiligen Wertschöpfung: Entwicklungen und Trends auf dem Weg zur interaktiven Wertschöpfung -- Interaktive Wertschöpfung in der Innovation: Open Innovation -- Interaktive Wertschöpfung in der...
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The study investigates the effects of direct and mass marketing communications on the adoption timing of a new e-service … among existing customers. The mass marketing communications concern both specific new service advertising and brand … significant part of the customer base will never adopt the new e-service. The empirical results show that service advertising …
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