Purpose: This study determines the influence of employer image on industry attractiveness in small and medium-sized hospitality firms by using the instrumental-symbolic framework adapted from marketing literature. Design/methodology/approach: A total of 405 employees and 429 family firm owners...

Purpose: This study targeted hospitality family business owners as essential pillars of the tourism industry. How they perceive aspects of the crisis and what they derive organizational resilience from, including the role of their human resources, are explored. Internal and external factors of...

"This book provides an in-depth examine of tourism family firms since these firms tend to provide solutions for challenges such as dealing with uncertainty, becoming or staying resilient, and creating sustainable tourism destinations byconnecting knowledge from family business research to...