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~person:"Shahin, Arash"
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Quality management
32
Qualitätsmanagement
32
Dienstleistungsqualität
16
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Customer satisfaction
9
Kundenzufriedenheit
9
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Marjan Tile Company
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Multi-criteria analysis
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32
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Shahin, Arash
Antony, Jiju
143
Bruhn, Manfred
72
Devadasan, S. R.
60
Talib, Faisal
52
Bleymüller, Josef
46
Dale, Barrie G.
46
Wagner, Gert G.
44
Bamberg, Günter
43
Baur, Franz
40
Kamiske, Gerd F.
40
Eckstein, Peter P.
39
Gehlert, Günther
38
Grabka, Markus M.
38
Rahman, Zillur
38
Cudney, Elizabeth A.
37
Sampaio, Paulo
37
Härdle, Wolfgang
36
Zink, Klaus J.
34
Jochem, Roland
33
McAleer, Michael
32
Sachs, Lothar
32
Evans, James R.
30
Manski, Charles F.
30
Wiele, Ton van der
30
Garza-Reyes, Jose Arturo
29
Krämer, Walter
29
Tarí, Juan José
29
Töpfer, Armin
29
Heckman, James J.
28
Murugesh, R.
28
Schlittgen, Rainer
28
Gremyr, Ida
27
Rao, Calyampudi Radhakrishna
27
Robert, Christian P.
27
Bosch, Karl
26
Hartung, Joachim
26
Dahlgaard, Jens Jörn
25
Ahuja, Inderpreet Singh
24
Casadesús, Martí
24
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International journal of productivity and quality management : IJPQM
10
International journal of process management and benchmarking : IJPMB
3
International journal of quality & reliability management
3
Benchmarking : an international journal
2
International journal of procurement management
2
The TQM journal : the international review of organizational improvement
2
Benchmarking : an international journal ; BIJ
1
International journal of applied management science
1
International journal of business excellence
1
International journal of six sigma and competitive advantage : IJSSCA
1
Journal of industrial engineering and management : JIEM
1
Journal of management research
1
Journal of the Operational Research Society
1
Measuring business excellence : the journal of organizational performance management
1
The international journal of productivity and performance management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
32
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1
The relationship between quality and productivity : a new perspective
Shahin, Arash
- In:
International journal of productivity and quality …
3
(
2008
)
2
,
pp. 206-222
Persistent link: https://www.econbiz.de/10003667082
Saved in:
2
Comparison of organisational excellence based on the model of Peters and Waterman with case study in the steel industry
Forouzan, Batul
;
Attafar, Ali
;
Shahin, Arash
- In:
International journal of procurement management
7
(
2014
)
4
,
pp. 450-472
Persistent link: https://www.econbiz.de/10011279823
Saved in:
3
Service quality gaps & Six Sigma
Dehghan, Ali
;
Shahin, Arash
;
Zenouzi, Bahman
- In:
Journal of management research
4
(
2012
)
1
,
pp. 1-11
Persistent link: https://www.econbiz.de/10009725902
Saved in:
4
Prioritising enablers of EFQM based on manager performance : an integration of 360° evaluation and house of quality (HoQ)
Shahin, Arash
;
Rabbanimehr, Maedeh
- In:
International journal of procurement management
6
(
2013
)
3
,
pp. 329-349
Persistent link: https://www.econbiz.de/10009757527
Saved in:
5
Determining appropriate maintenance strategy based on decision making grid, Sigma level, and process capability index : with a case study in a steel company
Shahin, Arash
;
Isfahani, Noushin Ghofrani
;
Tabatabaei, …
- In:
International journal of applied management science
5
(
2013
)
3
,
pp. 265-280
Persistent link: https://www.econbiz.de/10010201113
Saved in:
6
Developing the Kano model by service quality robust design : an integrative approach
Shahin, Arash
;
Janatyan, Nasibeh
- In:
International journal of productivity and quality …
16
(
2015
)
4
,
pp. 373-389
Persistent link: https://www.econbiz.de/10011458749
Saved in:
7
Importance-performance analysis of service quality dimensions for the customer groups segmented by DEA : the case of four star hotels
Dabestani, Reza
;
Shahin, Arash
;
Saljoughian, Mohammad
; …
- In:
International journal of quality & reliability management
33
(
2016
)
2
,
pp. 160-177
Persistent link: https://www.econbiz.de/10011459948
Saved in:
8
EFQMQual : evaluating the implementation of the European quality award based on the concepts of model of service quality gaps and ServQual approach
Shahin, Arash
;
Balouei Jamkhaneh, Hadi
;
Hosseini …
- In:
Measuring business excellence : the journal of …
18
(
2014
)
3
,
pp. 38-56
Persistent link: https://www.econbiz.de/10010417499
Saved in:
9
Service quality robust design : with a case study in airport services
Shahin, Arash
;
Janatyan, Nasibeh
;
Nasirzaheh, Nahid
- In:
International journal of productivity and quality …
9
(
2012
)
3
,
pp. 404-421
Persistent link: https://www.econbiz.de/10009513322
Saved in:
10
Integrative approaches and frameworks of lean Six Sigma : a literature perspective
Shahin, Arash
;
Alinavaz, Mehdi
- In:
International journal of process management and …
2
(
2007/08
)
4
,
pp. 323-337
Persistent link: https://www.econbiz.de/10003801495
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