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~person:"Shahin, Arash"
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Quality management
32
Qualitätsmanagement
32
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16
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Customer satisfaction
9
Kundenzufriedenheit
9
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8
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33
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Shahin, Arash
Antony, Jiju
141
Scheer, August-Wilhelm
105
Blind, Knut
85
Becker, Jörg
74
Bruhn, Manfred
71
Devadasan, S. R.
65
Talib, Faisal
53
Vom Brocke, Jan
50
Wildemann, Horst
50
Rosemann, Michael
47
Dale, Barrie G.
46
Tuominen, Kari
42
Kamiske, Gerd F.
41
Cudney, Elizabeth A.
40
Jochem, Roland
39
Rahman, Zillur
39
Wilson, John S.
38
Töpfer, Armin
37
Vries, Henk J. de
37
Zink, Klaus J.
37
Aalst, Wil van der
34
Moormann, Jürgen
34
Sampaio, Paulo
34
Krcmar, Helmut
32
Röglinger, Maximilian
32
Wiele, Ton van der
32
Garza-Reyes, Jose Arturo
31
Loos, Peter
30
Mendling, Jan
30
Malmberg, Lasse
29
Ahuja, Inderpreet Singh
28
Kumar, Vikas
28
Tarí, Juan José
28
Gadatsch, Andreas
27
Jakobs, Kai
27
Murugesh, R.
27
Slack, Nigel
27
Winzer, Petra
27
Chiarini, Andrea
26
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International journal of productivity and quality management : IJPQM
10
International journal of process management and benchmarking : IJPMB
3
International journal of quality & reliability management
3
Benchmarking : an international journal
2
International journal of procurement management
2
The TQM journal : the international review of organizational improvement
2
Benchmarking : an international journal ; BIJ
1
International journal of applied management science
1
International journal of business excellence
1
International journal of services and operations management
1
International journal of six sigma and competitive advantage : IJSSCA
1
Journal of industrial engineering and management : JIEM
1
Journal of management research
1
Journal of the Operational Research Society
1
Measuring business excellence : the journal of organizational performance management
1
The international journal of productivity and performance management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
33
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1
A feasibility study of the
implementation
of total quality management based on soft factor
Shahin, Arash
;
Dabestani, Reza
- In:
Journal of industrial engineering and management : JIEM
4
(
2011
)
2
,
pp. 258-280
influence the successful
implementation
of TQM. Design/methodology/approach: A framework has been developed for the TQM soft …
Persistent link: https://www.econbiz.de/10011899781
Saved in:
2
Enhanced FMEA : an integrative approach of fuzzy logic-based FMEA and collective process capability analysis
Geramian, Arash
;
Shahin, Arash
;
Minaei, Behzad
;
Antony, Jiju
- In:
Journal of the Operational Research Society
71
(
2020
)
5
,
pp. 800-812
Persistent link: https://www.econbiz.de/10012216781
Saved in:
3
Proposing a method for emplementing business process re-engineering
Mashhadi, Fereshteh
;
Azar, Adel
;
Shahin, Arash
- In:
International journal of services and operations management
20
(
2015
)
4
,
pp. 398-417
Persistent link: https://www.econbiz.de/10011403625
Saved in:
4
Developing the Kano model by service quality robust design : an integrative approach
Shahin, Arash
;
Janatyan, Nasibeh
- In:
International journal of productivity and quality …
16
(
2015
)
4
,
pp. 373-389
Persistent link: https://www.econbiz.de/10011458749
Saved in:
5
Importance-performance analysis of service quality dimensions for the customer groups segmented by DEA : the case of four star hotels
Dabestani, Reza
;
Shahin, Arash
;
Saljoughian, Mohammad
; …
- In:
International journal of quality & reliability management
33
(
2016
)
2
,
pp. 160-177
Persistent link: https://www.econbiz.de/10011459948
Saved in:
6
Proposing a two-criterion quality loss function using critical process capability indices : a case study in heart emergency services
Geramian, Arash
;
Shahin, Arash
;
Bandarrigian, Sara
; …
- In:
Benchmarking : an international journal ; BIJ
24
(
2017
)
2
,
pp. 384-402
Persistent link: https://www.econbiz.de/10011626168
Saved in:
7
Prioritisation of 14 quality management tools based on quality principles using integrated approach of multi-criteria decision-making and importance : performance analysis ; the ca...
Goharshenasan, Ali
;
Shahin, Arash
;
Esmaelian, Majid
- In:
International journal of productivity and quality …
18
(
2016
)
1
,
pp. 116-134
Persistent link: https://www.econbiz.de/10011577593
Saved in:
8
The impact of TQM practices on organizational learning case study : automobile part manufacturing and suppliers of Iran
Yazdani, Bita
;
Attafar, Ali
;
Shahin, Arash
; …
- In:
International journal of quality & reliability management
33
(
2016
)
5
,
pp. 574-596
Persistent link: https://www.econbiz.de/10011579450
Saved in:
9
Developing House of Quality by integrating top roof and side roof matrices and service TRIZ with a case study in banking services
Shahin, Arash
;
Iraj, Elham Bagheri
;
Shahrestani, …
- In:
The TQM journal : the international review of …
28
(
2016
)
4
,
pp. 597-612
Persistent link: https://www.econbiz.de/10011584562
Saved in:
10
EFQMQual : evaluating the
implementation
of the European quality award based on the concepts of model of service quality gaps and ServQual approach
Shahin, Arash
;
Balouei Jamkhaneh, Hadi
;
Hosseini …
- In:
Measuring business excellence : the journal of …
18
(
2014
)
3
,
pp. 38-56
Persistent link: https://www.econbiz.de/10010417499
Saved in:
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