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The impact of job satisfaction, adaptive selling behaviors and customer orientation on salesperson’s performance : exploring the moderating role of selling experience
Singh, Ramendra; Das, Gopal - In: The journal of business & industrial marketing 28 (2013) 7, pp. 554-564
Persistent link: https://www.econbiz.de/10010125761
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Knowledge management for an effective sales and marketing function
Karna, Amit; Singh, Ramendra; Verma, Sanjay - In: Knowledge management strategies for business development, (pp. 324-337). 2010
Persistent link: https://www.econbiz.de/10003905715
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Determinants of B2B salespersons' performance and effectiveness : a review and synthesis of literature
Singh, Ramendra; Koshy, Abraham - In: The journal of business & industrial marketing 25 (2010) 7, pp. 535-546
Persistent link: https://www.econbiz.de/10008749932
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Bringing "social" into sales : the impact of salespeople's social media use on service behaviors and value creation
Agnihotri, Raj; Kothandaraman, Prabakar; Kashyp, Rajiv; … - In: The journal of personal selling & sales management : JPSSM 32 (2012) 3, pp. 333-348
Persistent link: https://www.econbiz.de/10009579256
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A new conceptualization of salesperson's customer orientation : propositions and implications
Singh, Ramendra; Koshy, Abraham - In: Marketing intelligence & planning 30 (2012) 1, pp. 69-82
Persistent link: https://www.econbiz.de/10009508090
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Does salesperson's customer orientation create value in B2B relationships? : empirical evidence from India
Singh, Ramendra; Koshy, Abraham - In: Industrial marketing management : the international … 40 (2011) 1, pp. 78-85
Persistent link: https://www.econbiz.de/10008907887
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When, and how salespersons spend time with customers?
Singh, Ramendra - 2011
Persistent link: https://www.econbiz.de/10009379493
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SALCUSTOR : a multidimensional scale for salespersons’ customer orientation and implications for customer-oriented selling : empirical evidence from India
Singh, Ramendra; Koshy, Abraham - In: Journal of global marketing 24 (2011) 3, pp. 201-215
Persistent link: https://www.econbiz.de/10009305493
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SALCUSTOR : a multi-dimensional scale for salesperson's customer orientation and implications for customer-oriented selling
Singh, Ramendra; Koshy, Abraham - 2010
Persistent link: https://www.econbiz.de/10003987563
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Impact of apologetic vs defensive selling strategies under negative corporate publicity : exploring the role of customer trust and gratitude
Singh, Ramendra; Xie, Yi - 2010
Persistent link: https://www.econbiz.de/10003987572