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a critical case study – in order to identify any differences in service quality satisfaction and its impact on the … quality dimensions of the adapted SERVQUAL model contributed significantly to overall customer satisfaction and loyalty; and …
Persistent link: https://www.econbiz.de/10013013188
critical case study - in order to identify any differences in service quality satisfaction and its impact on the behavioural … tolerance (ZOT) of bank's services performance and customers' satisfaction level; (2) examine which of the service quality …
Persistent link: https://www.econbiz.de/10013051818
Cooperative promotion is an important instrument for aligning manufacturer and retailer decisions in marketing channels. On the other hand, bargaining seems to be critical for marketing channel coordination, e.g., for vertical cooperative promotion. Based on our previous study (Spais,...
Persistent link: https://www.econbiz.de/10014176249
In this paper, I tried to conduct a discussion beginning from the first marketing theories and through the monitoring of the development stages and its maturation, it leaded to a better comprehension of the scientific marketing thought in the field of cultural products marketing development in...
Persistent link: https://www.econbiz.de/10014187319
Cooperative promotion is an important instrument for aligning manufacturer and retailer decisions in marketing channels. On the other hand, bargaining seems to be critical for marketing channel coordination, e.g., for vertical cooperative promotion. Based on our previous study (Spais,...
Persistent link: https://www.econbiz.de/10014168580
I examined Greek marketing managers’ attitudes and practices regarding to the planning of business-to-business marketing communications programs and their impact to competitiveness. According to the research aim, I investigated the following research questions: P1: How the business-to-business...
Persistent link: https://www.econbiz.de/10014144123
In this paper, we argue that stock options are a highly effective marketing communications (marcoms) medium, which due to their influence on the profitability of the organization, possess characteristics that should be included in strategic marketing planning for financial and non-financial...
Persistent link: https://www.econbiz.de/10012740492
The major objective of this article is to test who benefits most from sponsorship agreements: the sponsor or the sponsored organization. The article deals with stock market reaction to official football club sponsorship announcements using the event-study method. Our intention is to test 123...
Persistent link: https://www.econbiz.de/10014217856
levels, in both government and entrepreneurship; prerequisites high quality of data, integrated information, convergence and …
Persistent link: https://www.econbiz.de/10014059757
-item performance model and a new formula, the elasticity of quality supply, in order to measure the degree of quality. The …
Persistent link: https://www.econbiz.de/10014061487