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~person:"Svensson, Göran"
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Beziehungsmarketing
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Svensson, Göran
Bruhn, Manfred
148
Homburg, Christian
110
Sydow, Jörg
105
Kumar, V.
82
Han, Heesup
77
Siciliani, Luigi
76
Huber, Frank
66
Piller, Frank T.
62
Reichwald, Ralf
62
Bauer, Hans H.
60
Verhoef, Peter C.
60
Herrmann, Andreas
59
Mattila, Anna S.
59
Straume, Odd Rune
56
Propper, Carol
55
Stauss, Bernd
55
Hollebeek, Linda D.
50
Ahlert, Dieter
47
Ernst, Dieter
47
Nijkamp, Peter
47
Hanushek, Eric Alan
45
Pyka, Andreas
45
Tahbaz-Salehi, Alireza
45
Palmatier, Robert W.
44
Gil Saura, Irene
43
Kimura, Fukunari
43
Krafft, Manfred
43
Prybutok, Victor R.
43
Rivkin, Steven G.
43
Evanschitzky, Heiner
42
Prentice, Catherine
42
Zenou, Yves
42
Goyal, Sanjeev
41
Acemoglu, Daron
40
Graf, Holger
40
Henneberg, Stephan
40
Brekke, Kurt R.
39
Grewal, Dhruv
38
Koschatzky, Knut
38
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International journal of procurement management
7
The journal of business & industrial marketing
6
International journal of quality and service sciences
5
Journal of business-to-business marketing
4
International journal of business excellence
3
Corporate governance : the international journal for effective board performance
2
International journal of business excellence : IJBEX
2
International journal of logistics economics and globalisation
2
Marketing intelligence & planning
2
African journal of economic and management studies : AJEMS
1
Baltic journal of management
1
European business review
1
European business review : EBR ; the official journal of the International Management Centres, Europe
1
Glocal marketing : think globally and act locally
1
International Journal of Logistics Economics and Globalisation
1
International journal of business governance and ethics : IJBGE
1
International journal of contemporary hospitality management
1
International journal of electronic customer relationship management : IJECRM
1
Journal of business research : JBR
1
Journal of contemporary marketing science
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of small business and entrepreneurship : JSBE
1
Managing service quality : MSQ ; an international journal
1
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
1
South African journal of economic and management sciences
1
The international journal of bank marketing : IJBM
1
The journal of services marketing
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ECONIS (ZBW)
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1
Precursors and outcomes of perceived value in B2B banking services : a nomological framework
Zietsman, Mariëtte Louise
;
Mostert, Pierre
;
Svensson, …
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
4
,
pp. 330-353
Persistent link: https://www.econbiz.de/10014422300
Saved in:
2
"Antecedents" and "postcedents" in relation to satisfaction in Norwegian business relationships
Mysen, Tore
;
Svensson, Göran
;
Rindell, Anne
; …
- In:
International journal of procurement management
8
(
2015
)
5
,
pp. 627-642
Persistent link: https://www.econbiz.de/10011593580
Saved in:
3
New aspects of research to assess and manage critical incidents in service encounters : teleological actions, interactive interface and perceptual gaps
Padin, Carmen
;
Svensson, Göran
;
Otero-Neira, Carmen
; …
- In:
International journal of contemporary hospitality management
27
(
2015
)
1
,
pp. 27-51
Persistent link: https://www.econbiz.de/10010516547
Saved in:
4
Validity and reliability of satisfaction as a mediator between quality constructs in manufacturer-supplier relationships through time and across contexts
Padin, Carmen
;
Ferro, Carlos
;
Svensson, Göran
- In:
Journal of business-to-business marketing
24
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011674235
Saved in:
5
Balancing reactions and actions between service receivers and service providers to resolve service failures
Magaña Carrillo, Irma
;
Svensson, Göran
;
Otero-Neira, …
- In:
International journal of business excellence : IJBEX
26
(
2022
)
1
,
pp. 20-41
Persistent link: https://www.econbiz.de/10013198109
Saved in:
6
Intertwining ecologic, social and economic efforts and achievements of business sustainability in business networks
Padin, Carmen
;
Svensson, Göran
- In:
International journal of logistics economics and …
6
(
2014/2017
)
3
,
pp. 195-204
Persistent link: https://www.econbiz.de/10011603637
Saved in:
7
Satisfaction as a mediator between quality metrics in manufacturer-supplier relationships
Rindell, Anne
;
Svensson, Göran
;
Mysen, Tore
; …
- In:
International journal of business excellence
7
(
2014
)
1
,
pp. 16-27
Persistent link: https://www.econbiz.de/10011482011
Saved in:
8
A validation of META-RELQUAL under South African micro-enterprise banking customers
Mostert, Pierre
;
Zietsman, Mariette
;
Svensson, Göran
- In:
International journal of business excellence
18
(
2019
)
4
,
pp. 549-569
Persistent link: https://www.econbiz.de/10012145702
Saved in:
9
Antecedents and outcomes of satisfaction in buyer-supplier relationships in South Africa : a replication study
Roberts-Lombard, Mornay
;
Mpinganjira, Mercy
;
Svensson, …
- In:
South African journal of economic and management sciences
20
(
2017
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10011778254
Saved in:
10
Virtue ethics in buyer-supplier relationships : a South African study
Mpinganjira, Mercy
;
Roberts-Lombard, Mornay
;
Svensson, …
- In:
International journal of business governance and ethics …
15
(
2021
)
3
,
pp. 285-302
Persistent link: https://www.econbiz.de/10012596413
Saved in:
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