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Tabaei, Zahra
Fathian, Mohammad
36
Akhavan, Peyman
17
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Namvar, Morteza
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International journal of electronic customer relationship management : IJECRM
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International journal of business information systems : IJBIS
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ECONIS (ZBW)
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A novel utility-based model for identifying the customer value in online shopping
Tabaei, Zahra
;
Fathian, Mohammad
- In:
International journal of electronic business
11
(
2014
)
2
,
pp. 119-152
Persistent link: https://www.econbiz.de/10010392064
Saved in:
2
Developing online customer satisfaction strategic maps : with Iranian online retailing case studies
Tabaei, Zahra
;
Fathian, Mohammad
- In:
International journal of electronic customer …
6
(
2012
)
1
,
pp. 87-112
Persistent link: https://www.econbiz.de/10009578908
Saved in:
3
Measuring and analysing customer satisfaction with multi-criteria satisfaction analysis (MUSA) model : an electronic retailing case study
Tabaei, Zahra
;
Fathian, Mohammad
- In:
International journal of business information systems : …
15
(
2014
)
2
,
pp. 189-204
Persistent link: https://www.econbiz.de/10010376919
Saved in:
4
Developing online customer satisfaction strategic maps : with Iranian online retailing case studies
Tabaei, Zahra
;
Fathian, Mohammad
- In:
International journal of electronic customer …
6
(
2012
)
1
,
pp. 87-112
Persistent link: https://www.econbiz.de/10010016866
Saved in:
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