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Talib, Faisal
Antony, Jiju
144
Herstatt, Cornelius
110
Gleißner, Werner
100
McAleer, Michael
86
Zenou, Yves
76
Bruhn, Manfred
71
Schuermann, Til
71
Broll, Udo
69
Devadasan, S. R.
65
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64
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62
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61
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60
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52
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48
Gatzert, Nadine
47
Dale, Barrie G.
46
Knippenberg, Daan van
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Edmondson, Amy C.
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Kunreuther, Howard
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Patacchini, Eleonora
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Brem, Alexander
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Eller, Roland
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Chorafas, Dimitris N.
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Kamiske, Gerd F.
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Shahin, Arash
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Wildemann, Horst
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1
Studying the impact of total quality management in service industries
Talib, Faisal
;
Rahman, Zillur
- In:
International journal of productivity and quality …
6
(
2010
)
2
,
pp. 249-268
Persistent link: https://www.econbiz.de/10008646944
Saved in:
2
Critical success factors of TQM in service organizations : a proposed model
Talib, Faisal
;
Rahman, Zillur
- In:
Services marketing quarterly
31
(
2010
)
3
,
pp. 363-380
Persistent link: https://www.econbiz.de/10008648755
Saved in:
3
Core quality and associated supportive quality parameters : a conceptual quality frame work in healthcare establishment
Azam, Mohammad
;
Rahman, Zillur
;
Talib, Faisal
- In:
International journal of business excellence
5
(
2012
)
3
,
pp. 238-277
Persistent link: https://www.econbiz.de/10009575937
Saved in:
4
A study of total quality management and supply chain management practices
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
The international journal of productivity and …
60
(
2011
)
3
,
pp. 268-288
Persistent link: https://www.econbiz.de/10009159478
Saved in:
5
Total quality management in service sector : a literature review
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
International journal of business innovation and research
6
(
2012
)
3
,
pp. 259-301
Persistent link: https://www.econbiz.de/10009551662
Saved in:
6
Best practices of total quality management implementation in health care settings
Talib, Faisal
;
Rahman, Zillur
;
Azam, Mohammed
- In:
Health marketing quarterly
28
(
2011
)
3
,
pp. 232-252
Persistent link: https://www.econbiz.de/10009302883
Saved in:
7
An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
International journal of quality & reliability management
30
(
2013
)
3
,
pp. 280-318
Persistent link: https://www.econbiz.de/10009730003
Saved in:
8
Prioritising the practices of total quality management : an analytic hierarchy process analysis for the service industries
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
Total quality management & business excellence : an …
22
(
2011
)
12
,
pp. 1331-1351
Persistent link: https://www.econbiz.de/10009411422
Saved in:
9
An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
- In:
Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10009760430
Saved in:
10
Survey on the usage of total quality management tools and techniques in Indian service industries : an empirical analysis
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
International journal of quality and innovation
2
(
2012/14
)
2
,
pp. 105-119
Persistent link: https://www.econbiz.de/10010361613
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