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Influence of organisational factors on the effectiveness of performance management systems in the public sector

Teeroovengadum, Viraiyan; Nunkoo, Robin; Dulloo, Humaira - In: European Business Review 31 (2019) 3, pp. 447-466

Persistent link: https://www.econbiz.de/10012067527

Air access liberalization, marketing promotion and tourism development

Seetanah, Boopen; Sannassee, Raja Vinesh; … - In: International Journal of Tourism Research 21 (2018) 1, pp. 76-86

Persistent link: https://www.econbiz.de/10012083642

Introduction : advances in marketing research methods

Nunkoo, Robin; Teeroovengadum, Viraiyan; Ringle, … - In: Handbook of research methods for marketing management, (pp. 1-15). 2021

Persistent link: https://www.econbiz.de/10013171736

Partial Least Square Structural Equation Modelling (PLS-SEM) in marketing research

Rughoobur-Seetah, Soujata; Nunkoo, Robin; … - In: Handbook of research methods for marketing management, (pp. 171-191). 2021

Persistent link: https://www.econbiz.de/10013171789

Handbook of research methods for marketing management

Nunkoo, Robin (ed.); Teeroovengadum, Viraiyan (ed.); … - 2021

Contents: Introduction: Advances in marketing research methods / Robin Nunkoo, Viraiyan Teeroovengadum and Christian M. Ringle -- Part I: Quantitative research methods -- 1. Scale development in marketing research / Noorjahan Banon Teeluckdharry, Viraiyan Teeroovengadum and Ashley Seebaluck --...

Persistent link: https://www.econbiz.de/10012665647

Destination satisfaction and revisit intention of tourists : does the quality of airport services matter?

Seetanah, Boopen; Teeroovengadum, Viraiyan; Nunkoo, Robin - In: Journal of hospitality & tourism research : JHTR ; the … 44 (2020) 1, pp. 134-148

Persistent link: https://www.econbiz.de/10012157328

The influence of travelers' satisfaction with destination tertiary services on loyalty

Teeroovengadum, Viraiyan; Seetanah, Boopen; Nunkoo, Robin - In: Tourism analysis : an interdisciplinary tourism & … 23 (2018) 4, pp. 567-570

Persistent link: https://www.econbiz.de/10011976915

Integrating service quality as a second-order factor in a customer satisfaction and loyalty model

Nunkoo, Robin; Teeroovengadum, Viraiyan; Thomas, Peta; … - In: International journal of contemporary hospitality management 29 (2017) 12, pp. 2978-3005

Persistent link: https://www.econbiz.de/10011804902

Service quality and customer satisfaction : the moderating effects of hotel star rating

Nunkoo, Robin; Teeroovengadum, Viraiyan; Ringle, … - In: International journal of hospitality management 91 (2020), pp. 1-15

Persistent link: https://www.econbiz.de/10012389844

Integrating service quality as a second-order factor in a customer satisfaction and loyalty model

Nunkoo, Robin; Teeroovengadum, Viraiyan; Thomas, Peta; … - In: International Journal of Contemporary Hospitality Management 29 (2017) 12, pp. 2978-3005

Purpose The study conceptualizes service quality as a second-order factor and analyzes its influence on customer satisfaction, perceived value, image, consumption emotions and customer loyalty by testing a structural equation model. Design/methodology/approach The model is tested using data...

Persistent link: https://www.econbiz.de/10014765174