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Thelen, Shawn T.
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An introduction to the offshore service ethnocentrism construct
Thelen, Shawn T.
;
Thelen, Tanya K.
;
Magnini, Vincent P.
; …
- In:
Services marketing quarterly
30
(
2009
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10003839171
Saved in:
2
An examination of consumer sentiment toward offshored services
Thelen, Shawn T.
;
Yoo, Boonghee
;
Magnini, Vincent P.
- In:
Journal of the Academy of Marketing Science
39
(
2011
)
2
,
pp. 270-289
Persistent link: https://www.econbiz.de/10009124108
Saved in:
3
Solutions for customer complaints about offshoring and outsourcing services
Honeycutt, Earl D.
;
Magnini, Vincent P.
;
Thelen, Shawn T.
- In:
Business horizons
55
(
2012
)
1
,
pp. 33-42
Persistent link: https://www.econbiz.de/10009500644
Saved in:
4
An examination of consumer sentiment toward offshored services
Thelen, Shawn T.
;
Yoo, Boonghee
;
Magnini, Vincent P.
- In:
Journal of the Academy of Marketing Science
39
(
2011
)
2
,
pp. 270-290
Persistent link: https://www.econbiz.de/10008814778
Saved in:
5
An Introduction to the Offshore Service Ethnocentrism Construct
Thelen, Shawn T.
;
Thelen, Tanya K.
;
Magnini, Vincent P.
; …
- In:
Services marketing quarterly
30
(
2008
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10009266570
Saved in:
6
Solutions for customer complaints about offshoring and outsourcing services
Honeycutt, Earl D.
;
Magnini, Vincent P.
;
Thelen, Shawn T.
- In:
Business horizons
55
(
2012
)
1
,
pp. 33-43
Persistent link: https://www.econbiz.de/10009816584
Saved in:
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