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Examining consumer complaints from an on-demand service platform

Yan, Nina; Xu, Xun; Tong, Tingting; Huang, Liujia - In: International journal of production economics 237 (2021), pp. 1-10

Persistent link: https://www.econbiz.de/10012607202

Should businesses keep consistent performance between channels? : empirical evidence from the impact of rating discrepancy on demand

Yan, Nina; Xu, Xun; Tong, Tingting - In: Decision sciences 53 (2022) 2, pp. 260-276

Persistent link: https://www.econbiz.de/10013186456

Longer waiting, more cancellation? : empirical evidence from an on-demand service platform

Xu, Xun; Yan, Nina; Tong, Tingting - In: Journal of business research : JBR 126 (2021), pp. 162-169

Persistent link: https://www.econbiz.de/10012494242

Examining the impact of information provision on e-tailers' pricing strategies

Tong, Tingting; Xu, Xun; Yan, Nina; Chen, Zhineng - In: International journal of production economics 265 (2023), pp. 1-18

Persistent link: https://www.econbiz.de/10014437571

Should businesses keep consistent performance between channels? Empirical evidence from the impact of rating discrepancy on demand

Yan, Nina; Xu, Xun; Tong, Tingting - In: Decision Sciences 53 (2021) 2, pp. 260-276

Persistent link: https://www.econbiz.de/10012537064

Enhancing online-to-offline delivery efficiency facilitated by Industry 4.0: a personnel configuration perspective

Dai, Hongyan; Wen, Yan; Zhou, Weihua; Tong, Tingting; … - In: Industrial Management & Data Systems 123 (2022) 4, pp. 1198-1219

Purpose The overuse and scarcity of resources emphasize the importance of the circular economy. The technology facilitated by Industry 4.0 stimulates the implementation of the circular economy that aims to reduce resource use and enhance operational efficiency. This study focuses on enhancing...

Persistent link: https://www.econbiz.de/10014825772