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~person:"Wang, Yi-chieh"
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Business travel
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Consumer behaviour
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Dienstleistungsqualität
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Wang, Yi-chieh
Beise-Zee, Rian
27
Veerasoontorn, Ruamsak
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Rammer, Christian
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Sheikh, Sana-ur-Rehman
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Chang, Lizone
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Sivayathorn, Apichati
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Wang, Yi-Chieh
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Journal of hospitality marketing & management
1
Managing service quality : MSQ ; an international journal
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ECONIS (ZBW)
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Service responses to emotional states of business customers
Wang, Yi-chieh
;
Beise-Zee, Rian
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
1
,
pp. 43-61
Persistent link: https://www.econbiz.de/10009770752
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2
Preencounter affective states of business travelers and service responses
Wang, Yi-chieh
;
Beise-Zee, Rian
- In:
Journal of hospitality marketing & management
22
(
2013
)
5/6
,
pp. 634-655
Persistent link: https://www.econbiz.de/10010127344
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