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~person:"Wirtz, Eldon M."
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Einzelhandelsbetrieb
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Wirtz, Eldon M.
Miller, Kenneth E.
36
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Journal of retailing
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The effect of postpurchase communication on consumer satisfaction and on consumer recommendation of the retailer
Wirtz, Eldon M.
;
Miller, Kenneth E.
- In:
Journal of retailing
53
(
1977
)
2
,
pp. 39-46
Persistent link: https://www.econbiz.de/10003013315
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