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The Wellbeing of Singaporeans...
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Wirtz, Jochen
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The seven faces of Singaporeans: A typology of Singapore consumers and their aspirations and life satisfaction
Kwon, Jung
;
Wirtz, Jochen
;
Tan, Soo Jiuan
;
Kau, Ah Keng
- In:
Asia Pacific journal of management : APJM ; a …
16
(
1999
)
2
,
pp. 229-248
Persistent link: https://www.econbiz.de/10006388899
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2
The role of metaperception on the effectiveness of referral reward programs
Wirtz, Jochen
;
Orsingher, Chiara
;
Chew, Patricia
; …
- In:
Journal of service research : JSR
16
(
2013
)
1
,
pp. 82-98
Persistent link: https://www.econbiz.de/10009751085
Saved in:
3
Organizational learning from customer feedback received by service employees : a social capital perspective
Wirtz, Jochen
;
Tambyah, Siok Kuan
;
Mattila, Anna S.
- In:
Journal of service management
21
(
2010
)
3
,
pp. 363-387
Persistent link: https://www.econbiz.de/10003993797
Saved in:
4
The Role of Metaperception on the Effectiveness of Referral Reward Programs
Wirtz, Jochen
;
Orsingher, Chiara
;
Chew, Patricia
; …
- In:
Journal of service research : JSR
16
(
2013
)
1
,
pp. 82-98
Persistent link: https://www.econbiz.de/10010075717
Saved in:
5
Organizational learning from customer feedback received by service employees: A social capital perspective
Wirtz, Jochen
;
Tambyah, Siok Kuan
;
Mattila, Anna S.
- In:
Journal of service management
21
(
2010
)
3
,
pp. 363-388
Persistent link: https://www.econbiz.de/10008426062
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