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Pieters, Rik
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Tilburg University, School of Economics and Management
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Why envy outperforms admiration
van de Ven, N.
;
Zeelenberg, M.
;
Pieters, R.
-
Tilburg University, School of Economics and Management
-
2011
Persistent link: https://www.econbiz.de/10011087301
Saved in:
2
On service delivery that might have been : Behavioral responses to disappointment and regret
Zeelenberg, M.
;
Pieters, R.
-
Tilburg University, School of Economics and Management
-
1999
Persistent link: https://www.econbiz.de/10011087882
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3
Angry customers don't come back, they get back : The experience and behavioral implications of anger and dissatisfaction in services
Bougie, J.R.G.
;
Pieters, R.
;
Zeelenberg, M.
-
Tilburg University, School of Economics and Management
-
2003
Persistent link: https://www.econbiz.de/10011088118
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4
Dynamics of multiple goal pursuit
Louro, M.J.S.
;
Pieters, R.
;
Zeelenberg, M.
-
Tilburg University, School of Economics and Management
-
2007
Persistent link: https://www.econbiz.de/10011088273
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5
Consequences of regret aversion in real life : The case of the Dutch postcode lottery
Zeelenberg, M.
;
Pieters, R.
-
Tilburg University, School of Economics and Management
-
2004
Persistent link: https://www.econbiz.de/10011088564
Saved in:
6
Beyond valence in customer dissatisfaction : A review and new findings on behavioral responses to regret and disappointment in failed services
Zeelenberg, M.
;
Pieters, R.
-
Tilburg University, School of Economics and Management
-
2004
Persistent link: https://www.econbiz.de/10011089564
Saved in:
7
The Inaction Effect in the Psychology of Regret
Zeelenberg, M.
;
van Dijk, E.
;
van den Bos, K.
;
Pieters, R.
-
Tilburg University, School of Economics and Management
-
2002
Persistent link: https://www.econbiz.de/10011089629
Saved in:
8
Negative returns on positive emotions : The influence of pride and self-regulatory goals on repurchase decisions
Louro, M.J.S.
;
Pieters, R.
;
Zeelenberg, M.
-
Tilburg University, School of Economics and Management
-
2005
Persistent link: https://www.econbiz.de/10011089690
Saved in:
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