Showing 1 - 10 of 61
If its prospects were doubted in the early 1990s, London is now the pre-eminent international financial centre. It … analysts approach this topic concentrating on the nature and quality of market relationships in London, others emphasise the … role that government regulation has played in promoting the growth of the City of London with respect to its European …
Persistent link: https://www.econbiz.de/10009441382
London is the most famous European destination bases on its culture, events, museum and heritage. This paper aims to … use the ‘10As’ model, especially in Activities, Appreciation and Action to show London’s diverse events, the customer …
Persistent link: https://www.econbiz.de/10011899326
The aim of this paper is to analyse the ‘4Ps’ of marketing in London tourism. We underlined the peculiarities of …
Persistent link: https://www.econbiz.de/10011971405
promoting schoold in the rural areas – particularly the Secondary School in Oniceni, Suceava County. In our approach, we will … focus on a series of considerations that belong to the social and family context, when chosing school. …
Persistent link: https://www.econbiz.de/10011716439
Online price comparison agents (shopbots) allow consumers toinstantaneously receive price and other information from many onlineretailers. Online consumer clickstream data from ComScore Inc.demonstrate that consumers are increasingly using shopbots to conductsearch. This phenomenon raises such...
Persistent link: https://www.econbiz.de/10009435127
The purpose of this paper is to report on a study based around a commercial facilities management (FM) service provider's creation of an internal benchmark of how services for an acute hospital perform in terms of service quality. Principally, the paper discusses the emergence and significance...
Persistent link: https://www.econbiz.de/10009435332
While Information services function’s (ISF) service quality is not a new concept and has received considerable attention for over two decades, cross-cultural research of ISF’s service quality is not very mature. The author argues that the relationship between cultural dimensions and the...
Persistent link: https://www.econbiz.de/10009438068
Since the 1980s, industries and researchers have sought to better understand the quality of services due to the rise in their importance (Brogowicz, Delene and Lyth 1990). More recent developments with online services, coupled with growing recognition of service quality (SQ) as a key contributor...
Persistent link: https://www.econbiz.de/10009438305
The objective of this research was to assess the quality of service delivered by MTN to itssubscribers. The mobile telecommunications industry in South Africa is not sufficientlycompetitive and so mobile operators can afford to ignore the quality of services theyprovide to their subscribers...
Persistent link: https://www.econbiz.de/10009447602
As marketers and researchers we understand quality from the consumer's perspective, and throughout contemporary service quality literature there is an emphasis on what the consumer is looking for, or at least that is the intention. Through examining the underlying assumptions of dominant service...
Persistent link: https://www.econbiz.de/10009447910