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Im Marketing konkurrieren eine Reihe von Theorien um Aufmerksamkeit, Unterstützung durch akademische Forschung und … und Soziologie. Alles in allem ist die Marketing-Forschung stark zersplittert. Die vorliegende Arbeit behandelt die … Marketingtheorie. Zuerst beschreibt diese Diplomarbeit verschiedene Konzepte und Probleme des Marketings und der Marketingtheorie …
Persistent link: https://www.econbiz.de/10009467120
Purpose – This paper seeks to empirically examine the relationship between corporate image and customer satisfaction in the leisure services sector. It also aims to examine the mediating impact of employees and servicescape on this relationship. Design/methodology/approach – Data were...
Persistent link: https://www.econbiz.de/10009484049
The Technology Acceptance Model (TAM) aims to understand consumers’ adoption of new technologies. Some 30 years after TAM was first proposed, it is still widely used today. This paper proposes an extended version of the TAM, with the primary addition to it being the construct of consumers’...
Persistent link: https://www.econbiz.de/10009484053
Retail productivity measurement has commonly used ratios of outputs, such as sales, and input factors like capital and … labour to measure different facets of productivity. However, these store-specific ratios are also likely to be influenced by … research on productivity measurement by developing and testing a composite set of measures for retail productivity including …
Persistent link: https://www.econbiz.de/10009441648
How can a service firm right-size marketing expenses and yet strive to maximize revenue? This paper represents the …. We employ a triangular DEA model with total expenses (controlling for number of rooms) as the raw input, marketing … off when more than 12% of the budget is expended on marketing activities. In terms of effectiveness, we find that all the …
Persistent link: https://www.econbiz.de/10009448875
between infrastructure and private productivity. The second subject is the determinants of regional infrastructure investment … infrastructure to private production; the essays three to five study besides the productivity effects also the determinants of …
Persistent link: https://www.econbiz.de/10009467016
rigidity. The third essay analyses how different unionisation structures affect firm productivity and firm performance in a … among heterogeneous producers and increases average productivity and profit levels, firm-level bargaining allows less … productive entrants to remain in the market. The positive effect of centralised bargaining on average productivity can, however …
Persistent link: https://www.econbiz.de/10009467258
on productivity growth, and additionally export behavior has to be persistent over time. Both conditions are empirically …
Persistent link: https://www.econbiz.de/10009449074
-, consultation-, and co-determination rights. The effects works councils have on productivity and profits are estimated for medium …-sized manufacturing firms using information from the IAB establishment panel. The results indicate a positive effect on productivity of 6 …
Persistent link: https://www.econbiz.de/10009451164