Showing 1 - 10 of 2,442
Purpose – This paper seeks to empirically examine the relationship between corporate image and customer satisfaction in the leisure services sector. It also aims to examine the mediating impact of employees and servicescape on this relationship. Design/methodology/approach – Data were...
Persistent link: https://www.econbiz.de/10009484049
The Technology Acceptance Model (TAM) aims to understand consumers’ adoption of new technologies. Some 30 years after TAM was first proposed, it is still widely used today. This paper proposes an extended version of the TAM, with the primary addition to it being the construct of consumers’...
Persistent link: https://www.econbiz.de/10009484053
the field into Positivism, Interpretivism and Critical Theory. We discuss these approaches and celebrate their … ?paradigmapping? and demonstrate that this concept can be employed to transcend incommensurability in the field of marketing. We also … critical theory with a healthier balance between knowledge and other virtues. We posit a relativist position where we clearly …
Persistent link: https://www.econbiz.de/10009482284
approach to managing such ventures is outlined, based on strategic marketing theory applied to a major project, the … can be effectively facilitated by following a theory based process similar to what is used in corporate practice. An …
Persistent link: https://www.econbiz.de/10009437710
This study has important implications for marketing theory and practice. In an era of turbulent market environments …
Persistent link: https://www.econbiz.de/10009437894
In the past two decades there has been increasing interest in branding tourism destinations in an effort to meaningfully differentiate against a myriad of competing places that offer similar attractions and facilities. The academic literature relating to destination branding commenced only as...
Persistent link: https://www.econbiz.de/10009438000
Since the advent of the internet, much speculation has ensued regarding its tangible benefits to business. This article looks at the effectiveness of email advertising to promote information to consumers. Within this email promotion context, and using data from a survey of 838 female Finnish...
Persistent link: https://www.econbiz.de/10009438030
It has been recognised that brands play a role in industrial markets, but to date a comprehensive model of business-to-business (B2B) branding does not exist, nor has there been an empirical study of the applicability of a full brand equity model in a B2B context. This paper is the first to...
Persistent link: https://www.econbiz.de/10009438143
. (1998). The role of affect in attitude formation: A classical conditioning approach. Journal of the Academy of Marketing … brand loyalty for a high-risk business-to-business service. This study provides new insights into the theory and practice of …
Persistent link: https://www.econbiz.de/10009448097
that there is a need for a more rigorous application in order to develop theory and aid effective decision making. Design …/methodology/approach – The paper examines three qualitative methodologies: grounded theory, ethnography, and phenomenology. It compares and … broader field of marketing. It proposes a number of possible contexts that may benefit from in-depth qualitative enquiry …
Persistent link: https://www.econbiz.de/10009458953