The importance of services procurement increases constantly. However, empirical studies identify deficits in realising … the tremendous opportunities of strategic procurement of services in day-to-day business – caused by the difference of … services compared to goods resulting in a higher degree of complexity and uncertainty.Using neo-institutional approaches, the …

Customer-oriented service provision as in customer solutions or services results in new requirements for the …-oriented services in comparison to other services and their impact on organisational activities. To this end, the thesis examines the …

The quality of provided services of company „Masters team“ are examined in Bachelor‘s final work. The work consists of … are analysed in the theorical part. A scientific approach to services, their nature and characteristics, the essence of … „Masters team“ customers' expectations while choosing service company and their opinions about the quality of received services …

service. Building on previous research which examined low-risk, customer product settings [Kim, J., Lim, J.S., & Bhargava, M … cognition in consumer decision-making. Journal of Consumer Research 26: 278], this study shows that for a high-risk setting …

out how the company manages quality of services. Opinion on the quality of service management has been investigated in a … services, to define service quality and management aspects, to analyze the concept and characteristics of insurance services … research results to make a suggestions to improve the quality of service management processes of „Lietuvos draudimas“. The …

study. Recent studies overseas have shown that services are becoming more engaged with innovation, and that service … industries, reflecting differences in the nature and structure of those industries. A clear need for further research is …

giant, and fourth largest brewing company in the world, Foster’s Group Limited. Research limitations/implications – In …

Durchführung einer Dienstleistung bis zur Kontrolle ihrer Qualität sind klare Anforderungen an die Leistung zu beschreiben. Erst …

their institutions have research data management centres/services. Only in one institution is there a relationship between …Purpose To establish the research data management practices in institutions which have ETD programmes. These may … on the management of research data, especially that research data on which a thesis/dissertation is based …

static and cross-section surveys. In order to develop appropriate research-based management and policy advice we need a …. But their dynamics and evolution have received little research attention, with research focusing more on comparative … Course Wednesday Colloquium, held at the University of Sydney Business School in July 2011. Contributors to research also …