The focus of this thesis is discretionary work effort, that is, work effort that is voluntary, is above and beyond what is minimally required or normally expected to avoid reprimand or dismissal, and is organisationally functional. Discretionary work effort is an important construct because it...

Increasing and maintaining customer loyalty has been shown to enhance service firm profitability. This research focuses on the antecedents of customer loyalty in a large national North American banking organisation, in particular the relationship between employee loyalty and customer loyalty,...

Organizational environment determines behavior of the organization’s members. Therefore, in order to efficiently manage human resources in an organization, it is crucial to know and understand this environment. Being used to describe organizational environment, organizational climate and...

The aim of this study was to examine the relationship between work locus of control, the quality of exchanges between subordinates and leaders (leader-member exchange) and job satisfaction. The research design of this study was a non-experimental, cross-sectional mediator design. A biographical...

ABSTRACTIntroduction: Registered nurses (RNs) are becoming increasingly dissatisfied with factorsin the workplace; monthly resignations are related to organizational management issues,diminishing resources, staff shortage, increasing responsibilities and lack of supportThe purpose of this study:...

The hotel industry utilises the concept of human resource practices system differentiation (HRPSD) by focusing resources on managerial level jobs as a technique of strategic human resource management (SHRM). Despite its use in both practice and the academic literature, research focusing on HRPSD...

Research has shown that informal mentoring relationships benefit the protégé, mentor and employing organisation. As such they have been of interest to public accounting firms. The functioning of these relationships in Big Eight/Big Five accounting firms has been investigated in the USA and...

The human resources very important asset of organization and give large contribution to organization because employs perform and behave on achieving organization’s goal. The organization’s goal obtained to pass high organizational commitment that influenced by personal characteristic and job...

This study was an attempt to add to the existing research base, as well as fill in agap in the literature with regard to speech language pathologists in public educationalorganizations in Texas. Variables explored in this study were recruitment, retention,career commitment, organizational...

An investigation of the relationship between corporate sponsorship activities and human resource constructs was conducted through an online questionnaire with employees of a southern U.S. energy provider. Specifically, three sponsorship-related constructs, fan identification with a sponsored...