female labor force participation and on the determinants of job satisfaction. The third chapter investigates … Persönlichkeit auf die Arbeitszufriedenheit. Das dritte Kapitel beschätigt sich mit Misklassifikation in amtlichen Daten. Am Beispiel …

satisfaction, subjective occupational success). Data were obtained from a sample of specialists and executive staff (44 female and …

Wirtschaftsforschung, der Befragungsdaten zur individuellen, subjektiv empfundenen Zufriedenheit analysiert. Erste empirische Evidenz auf … Verbrauchsmengen und Nutzen besteht. Dieses als Paradox der Zufriedenheit (happiness paradox) bezeichnete Ph?nomen wird damit erkl … Sozio-oekonomischen Panels (SOEP) den Einfluss von inter- und intrapersonellen Einkommensvergleichen auf die Zufriedenheit …

ziehen. Artikel 2 untersucht den Zusammenhang von Kundenzufriedenheit und Loyalität. Artikel 3 analysiert … with a consumer. Article 2 deals with sustaining consumer-relationships and the role of satisfaction in retaining customers …

between the attitudes of the service provider (employee satisfaction), the customer interaction behaviors that those attitudes … lead to (customer service quality), and the attitudes that those behaviors generate in the customer (customer satisfaction … exist between these three variables: employee satisfaction, customer service quality, and customer satisfaction in a mid …

attitudinal variables of job satisfaction, trustin management, and organizational commitment, implying that HPWS can provide … to HPWSs was also found, with job satisfaction as the keymediating variable. …

consumer satisfaction and affective commitment. Accordingly, this paper presents an empirical study that investigates the … relative impact of self-service technology on consumer satisfaction (both overall and transaction-specific) and affective … service for evaluations of satisfaction and commitment, and the importance of social competency as a moderator in this …

to higher service levels, increased customer satisfaction, and loyalty. …