Internet users cannot easily assess through research or experience. Yet there is evidence that users form perceptions of … service providers. Importantly, Internet users do not treat the credence quality of security the same way they treat qualities …

undertaken to examine the effects of these factors on both prior purchase of travel products via the Internet and future purchase …

by functional and social value. Research limitations/implications – Limitations include using an Internet survey and an … Australian sample which may impact the generalisability of the findings to a wider population of Internet users. Future research … should involve replication of the study in a country more or less developed in terms of gender composition of internet users …

peer-review] in Internet Research, published by and copyright Emerald Group Publishing Ltd. …