The importance of services procurement increases constantly. However, empirical studies identify deficits in realising … the tremendous opportunities of strategic procurement of services in day-to-day business – caused by the difference of … services compared to goods resulting in a higher degree of complexity and uncertainty.Using neo-institutional approaches, the …

Customer-oriented service provision as in customer solutions or services results in new requirements for the …-oriented services in comparison to other services and their impact on organisational activities. To this end, the thesis examines the …

Innovation is internationally recognized as an important source of competitiveadvantage. It was the aim of this … analysis was conducted on the data collectedin order to establish what the key drivers of innovation are.Although the factor … drivers of product andservice innovation in South African firms. …

potential for staff innovation. This exploratory study was conducted to investigate the implications of such variables in …

design led approach to innovation to assist medical device companies develop new services and experiences and reshape their … from product solutions to health services which are accessible and affordable by all is required. This paper explores a … notions of the nature, development and deployment of health care services. This approach uses design tools and methodologies …

these changes as they began to gain momentum across a range of services: Media, Advertising, Tourism and Education. This …

study. Recent studies overseas have shown that services are becoming more engaged with innovation, and that service …Service innovation is of increasing importance in the Australian economy, yet it remains a largely neglected area of … innovation is complex and multi-dimensional. Official R&D and business innovation statistics in Australia are examined, and they …

. Dabei wird meist davon ausgegangen, dass sich aus einer modularen Güterstruktur eine modulare Organisationsstruktur des …