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relationship marketing factors and customers’ loyalty. Commitment, trust, communication and conflict handling factors hold the … customers’ loyalty, factors priority and the difference of these variables in the public and private banks in the province of … Qom has been assessed.Statistical society of the present research consists of 110 customers of a private bank and a public …
Persistent link: https://www.econbiz.de/10011315486
relationship marketing factors and customers’ loyalty. Commitment, trust, communication and conflict handling factors hold the … customers’ loyalty, factors priority and the difference of these variables in the public and private banks in the province of … Qom has been assessed.Statistical society of the present research consists of 110 customers of a private bank and a public …
Persistent link: https://www.econbiz.de/10011531829
social responsibility (CSR) on customer attitudes (loyalty, trust and commitment) and behavioral intentions (patronage …
Persistent link: https://www.econbiz.de/10009468029
intimacy. This gap is fulfilled by adding trust and commitment as dimensions of customer intimacy. …
Persistent link: https://www.econbiz.de/10011734845
produced based on these twelve dimensions (special contract directive, power, performance, trust, commitment, loyalty, personal … importance of the value and emotion-related dimensions in developing good relationships. A relationship development model was …
Persistent link: https://www.econbiz.de/10009461343
The proficient Human Resource Management of employees and their contribution to small business is commonly accepted as contributing to Australia’s future prosperity (Schaper, 2000). Effective recruitment, selection and retention of employees are part of the employment relationship and can...
Persistent link: https://www.econbiz.de/10009475258
outcomes of trust and commitment was developed and tested. The data was collected from a survey of Chilean importers … to test the model. The findings of this study contribute to a better understanding of the driving forces of trust and … commitment and their influence on importing firms' performance in a Latin American developing country perspective …
Persistent link: https://www.econbiz.de/10009437777
relationships between organizations. The model includes such key relational constructs as trust, commitment, cooperation … base.The findings suggest that the KMV Model remains valid for predicting levels of trust and commitment in buyer …-supplier relationships across the three industries. In addition, the analyses suggest that the KMV Model is a reliable predictor for trust …
Persistent link: https://www.econbiz.de/10009450746
antecedents and outcomes of trust and commitment with a survey of Chilean importers. The model uses confirmatory factor analysis … study contribute to a better understanding of the driving forces of trust and commitments and their influence on importing …
Persistent link: https://www.econbiz.de/10009483556
The purpose of this study was to gain an understanding of the structure andantecedents of cruise passengers' loyalty …. Specifically, the study examined thedimensionality of the loyalty construct. Moreover, the study investigated the utility … ofapplying the Investment Model (Rusbult 1980, 1983) to reveal the psychologicalprocesses underlying loyalty formation. The study …
Persistent link: https://www.econbiz.de/10009464810