1. Faith, Family, and Firm: A Case Study of Bob Chapman -- 2. Karl Schlecht and Putzmeister: Salvaging a Humanistic Ideal Amid Ruthless Global Competition -- 3. Humanistic Leadership in the Amish Community: Leading from the Edge -- 4. Confucian Humanistic Leadership: Social Influence Processes...

Pt. 1. The change problem and its solution. Transforming organizations : why firms fail -- Successful change and the force that drives it -- pt. 2. The eight-stage process. Establishing a sense of urgency -- Creating the guiding coalition -- Developing the guiding coalition -- Developing a...

It all starts with a sense of urgency -- Complacency and false urgency -- Increasing true urgency: one strategy, four tactics -- Tactic one: bring the outside in -- Tactic two: behave with urgency every day -- Tactic three: find opportunity in crises -- Tactic four: deal with "NoNo" -- Keeping...