Narrow search
Showing 1 - 9 of 9
Cover Image
Conjoint analysis reliability : empirical findings
Reibstein, David; Bateson, John E. G.; Boulding, William - 2007
Persistent link: https://www.econbiz.de/10003541600
Cover Image
When hiring, first test, and then interview
Bateson, John E. G.; Wirtz, Jochen; Burke, Eugene; … - In: Harvard business review : HBR 91 (2013) 11, pp. 34
Persistent link: https://www.econbiz.de/10010196177
Cover Image
Psychometric sifting to effeciently select the right service employees
Bateson, John E. G.; Wirtz, Jochen; Burke, Eugene; … - In: Managing service quality : MSQ ; an international journal 24 (2014) 5, pp. 418-433
Persistent link: https://www.econbiz.de/10010422332
Cover Image
Sifting to efficiently select the right service employees
Bateson, John E. G.; Wirtz, Jochen; Burke, Eugene F.; … - In: Organizational dynamics : a quarterly review of … 43 (2014) 4, pp. 312-320
Persistent link: https://www.econbiz.de/10010465725
Cover Image
Services marketing : concepts, strategies & cases
Hoffman, K. Douglas; Bateson, John E. G. - 2006 - 3. ed., international student ed.
Persistent link: https://www.econbiz.de/10003390097
Cover Image
Managing services marketing : text and readings
Bateson, John E. G.; Hoffman, K. Douglas - 1999 - 4. ed.
Persistent link: https://www.econbiz.de/10001354939
Cover Image
Services marketing : concepts, strategies and cases
Hoffman, Kenneth Douglas; Bateson, John E. G.; Wood, Emma H. - 2009
Persistent link: https://www.econbiz.de/10009012568
Cover Image
Services marketing : concepts, strategies & cases
Hoffman, K. Douglas; Bateson, John E. G. - 2017 - Fifth edition
Persistent link: https://www.econbiz.de/10011861854
Cover Image
Learning from the pioneering founders of the service research field
Bowen, David E.; Fisk, Raymond P.; Bateson, John E. G.; … - In: Journal of service management 34 (2023) 4, pp. 605-630
Persistent link: https://www.econbiz.de/10014338196